Sales Operations Analyst I

SGS Consulting
Illinois

Job Responsibilities:

  • Perform standard and non-routine tasks to resolve customer issues.
  • Review, analyze, and cleanse data for accuracy.
  • Collaborate with internal and external stakeholders.
  • Provide on-site support at service centers as needed.
  • Manage exception reporting for flagged purchase orders.
  • Resolve order processing issues from third-party processors.
  • Create and process customer orders in SAP for quoted jobs/installs.
  • Submit invoices through vendor portals, ensuring system compatibility.
  • Support customer master data workflows as required.
  • Ensure safe work practices and customer-focused service delivery.
  • Demonstrate accountability, innovation, teamwork, and results-driven performance.

Skills:

  • Billing
  • Invoicing
  • Issue Resolution
  • Data Analysis
  • ERP
  • CRM
  • SAP

Education/Experience:

  • High school diploma plus 2 years’ experience, or bachelor’s degree with comparable capability.
  • Strong analytical, problem-solving, organizational, and communication skills.
  • Proficiency in Microsoft Office, ERP systems, CRM, and field service applications.
Posted 2025-11-14

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