Customer Support Representative
Job Responsibilities:
- This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the client Dealers.
- Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn).
- Will use ServiceNow but this can be taught.
- Should be capable of learning software applications
Skills:
- Effective writing skills, including grammatical usage, pervasive copy, and style
- Work experience in a team environment
- Should have demonstrated work experience in a Customer Service-related field
- Must have high level of attention to detail
- Must have strong communication skills
- Should have experience with using Excel, Word, OneNote and Outlook
Education/Experience:
- Entry Level are welcome
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