Part time Bilingual Customer Service Representative (Spanish/English)

Job Description

Job Description

Description:

Part-Time Bilingual Customer Service Representative (Spanish/English)

High PSI Ltd. – Glendale Heights, IL

High PSI Ltd. is Northern Illinois’ leading industrial cleaning equipment dealer, specializing in pressure washers, industrial cleaning systems, parts, and service since 1976. We are seeking a friendly, organized, and motivated Part-Time Bilingual Customer Service Representative to join our team in Glendale Heights. (High PSI)

Position Summary

The Part-Time Bilingual Customer Service Representative will support customers in both English and Spanish by assisting with phone calls, order inquiries, scheduling, and general customer support. This role is ideal for someone who enjoys helping people, multitasking, and working in a fast-paced office environment. This position is 20 to 25 hours a week, with a wage range is $16 to $18 an hour. Must be Bilingual.

Responsibilities

• Answer incoming phone calls and assist customers in English and Spanish
• Cover front service counter
• Respond to customer inquiries regarding products, service appointments, and orders
• Provide excellent customer service and resolve customer concerns professionally
• Process invoices, work orders, and customer information accurately
• Coordinate with sales and service departments
• Maintain organized records and office files
• Assist with general administrative and office support duties

• Fluent in both Spanish and English (spoken and written)
• Previous customer service or office experience preferred
• Strong communication and interpersonal skills
• Basic computer and data entry skills
• Ability to multitask and stay organized
• Professional attitude and dependable work ethic

Schedule

• Part-time
• Flexible weekday hours available
• Monday–Friday business hours

Compensation & Benefits

• Competitive hourly pay based on experience
• Friendly and team-oriented work environment
• Opportunity for growth within the company

About High PSI

High PSI Ltd. has served the Chicagoland area since 1976, providing industrial pressure washers, cleaning equipment, repairs, parts, and customer support for businesses across Northern Illinois. (High PSI)