General Manager
Overview
We are looking for an experienced and passionate Restaurant General Manager to join our team.
As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
Responsibilities
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Manage restaurant’s tech stack.
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluate staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
- Extensive knowledge of Craft Beer and Cocktails
Qualifications
- Ideally, 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 5+ years of experience customer service management
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill s
- Culinary school diploma or BS degree in Business Administration
Complete our short application today!
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