Technology services relationship manager
- Support strategic partner governance model through process oversight, tracking and reporting on contractual commitments/benefits, internal and external stakeholder cadence management, and documentation
- Collaborate with internal stakeholders to align vendor services with business objectives
- Evaluating vendor performance against service level agreements (SLAs) and KPIs, implementing improvements when necessary
- Facilitating monthly and quarterly business reviews with strategic partners and internal stakeholders
- Ensure compliance with regulatory requirements and internal policies. Support dispute resolution if issues arise
- Provide data, analytics, and reporting to procurement team and leaders as needed
- Support contracting lifecycle from RFP to SOW
- Support process initiatives as requested
- Provide training to stakeholders on processes and best practices
- SRM Experience with technology service partners
- Technology procurement sourcing and contracting
- Experience with Procurement technologies (CLM, RFP, etc) and enterprise tools – Jira, Sharepoint, Microsoft Suite/Copilot, Smart Sheets, Ironclad, Service Now, etc.
- Able to influence internal and external stakeholders, executives, and leaders
- Articulate with strong communication, people, and leadership skills
- Experience of working with both virtual and physical global teams
- Strong problem solving and change management ability
- Evidence of managing strategic relationships and technology contracts
- Natural ability to interact positively with all internal stakeholders across cultures, countries, and professional disciplines
- Able to maintain impartiality and drive business outcomes
- Bachelor’s degree in a relevant field
Recommended Jobs
Asset & Wealth Management - Renewable Energy Tax Senior Associate Save for Later Remove job
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations an…
Personal banker
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We…
Sales Associate
Overview: You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will…
Recruiter
Recruiter JOB-10045202 Anticipated Start Date November 03, 2025 Location New York, NY Type of Employment Contract Hire Employer Info Our client provides top-ra…
AR Clerk
We are urgently seeking an Accounts Receivable Clerk (AR Clerk) to join our team at a growing Credit Union and help us manage an expanding workload! Due to a recent merger, our transaction volume ha…
Farm Equipment Operator
Farm Equipment Operator (6217) Location: Illinois Job Number: 6217 Farm Equipment Operator position available in northeast Illinois. This Harness Racing Training Facility on a 100 acre Illinoi…
Cashier
Job Description Job Description Basic Math Interpersonal Communication/Written and Verbal Communication Time Management Product Knowledge Telephone Etiquette Customer Service …
Blending Processor
Job Description Job Description Blending Processor Job Description As a Blending Processor, you will engage in powder blending within the food industry, playing a vital role in contributing…
Service Production Supervisor
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to att…
Chicagoland In-Home Overnight Pet Sitter
Earn $1000 - $3000+ per month. Access to Supplemental Insurance and Retirement Savings Green Paws Chicago is proud to have a team of dedicated Pet Care Specialists with a passion for animals t…