Conflict Manager

Ankura is a team of excellence founded on innovation and growth.

Practice Overview

The Conflict Management team is responsible for performing high-level client risk assessments, analyzing and clearing legal and commercial conflicts of interest, client and new hire due diligence, and assists with RFPs.

Role Overview:

Ankura Consulting is looking for a full-time Conflict Manager who will be responsible for managing the firm's conflict management function, ensuring potential risks are identified and resolved, and new engagements are aligned with the firm's policies and strategies. This role can be remote based or hybrid from an Ankura east coast or central time zone office. This role will work the hours of 830AM-530PM EST.

Responsibilities:

• Manage the day-to-day operations and staff of the Conflict Management group, including training and management of staff, ensuring compliance with established procedures, data integrity is maintained, and new hire and acquisition integrations are effectively managed.

• Ensure high standards for customer service are met, including 24-hour turn-around for initial conflict checks and coverage for after-hours/urgent responses.

• Ensure high level of quality control is maintained, including data accuracy and integrity in the conflict system, sufficient intake documentation is stored, and routine evaluation of conflict checks in process to close outdated leads.

• Perform conflict of interest/business relationship analyses via a conflicts analytics tool, using firm policies and procedures as guidance in issue identification and ensuring sufficient information is gathered to perform a thorough analysis, which may involve discussions with senior staff and independent research through external sources, including Pacer and other sources as needed.

• Act as the primary contact for the new client intake software, including provision of training to field staff on use of the software and dashboard management.

• Other duties as requested.

Requirements:

• Bachelor's degree or equivalent experience

• 2-5+ years of experience in conflicts analysis, client intake, AML or the legal field.

• Strong supervision and staff management skills

• Ability to identify and analyze complex issues (critical thinking)

• Strong research skills

• Excellent written and verbal communications skills.

• Excellent organization skills and attention to detail

• Ability to work efficiently with a high degree of accuracy

• In depth understanding of conflict of interests and new client intake principles

• General understanding of the legal and/or business consulting industries preferred

• Fundamental knowledge of Microsoft suite of products (Word, Excel, Outlook, Acrobat)

• Experience with InTapp Open or similar conflict software.

• Boolean search logic experience is essential.

Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email [email protected] or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Ankura Consulting Group, LLC is an independent global expert services and advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to conflict, crisis, performance, risk, strategy, and transformation. The Ankura team consists of more than 2000 professionals serving 3,000+ clients across 55 countries who are leaders in their respective fields and areas of expertise. Collaborative Lateral Thinking That Delivers??, hard-earned experience, expertise, and multidisciplinary capabilities drive results and Ankura is unrivalled in its ability to assist clients to Protect, Create, and Recover Value??. For more information, please visit, ankura.com.