Operations strategy

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Description

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

You'll have the opportunity to work on projects that impact our company’s reliability performance--we carry over 450,000 passengers per day on over 4,300 flights to 350 worldwide destinations.

Throughout the course of the program, interns will be responsible to their respective manager, but there may also be opportunities or projects that have emphasis or travel to other hub or line station cities within our network.

This role requires business intuition, a working knowledge of analytical methods and tools and a passion for delivering insightful, accurate results in support of providing the company an understanding of our operational performance. We are seeking creative, driven and detail-oriented individuals who enjoy tackling tough problems with data and insights. Individuals who have a curiosity and desire to solve problems are encouraged to apply. 

This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.

Specific Projects May Include

• Tracking and analyzing operational and customer data from multiple sources to assist with data preparation, reporting, and dashboard development.
• Serve as an internal consultant, providing business analyses to management of various operating divisions on challenges and opportunities facing the airline.
• Evaluating scheduled block time performance (i.e. time required for a flight to travel between departure and arrival gates).
• Understanding factors impacting current issues such as departure and arrival delays, gate holds, taxi times, etc.
• Identifying and reporting on competitive performance trends.
• Potential assignments include analyzing operational performance, developing strategic plans, establishing performance metrics, evaluation of schedules as relates to operational reliability and providing insights into the customer experience.
  
  

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Strong analytical skills/proficient with Microsoft Excel and PowerPoint
• Experience using SQL and/or Python
• Reliable, punctual attendance is an essential function of the position
• Excellent written and verbal communication skills
• Strong quantitative and problem-solving skills
• Ability to handle simultaneous projects and adapt to a fast-paced, changing environment
• Solid interpersonal skills with a focus on teamwork
• Applicant must be a current undergraduate student with an anticipated future graduation
• Applicant must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for a full/part time position
  
  

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

The starting rate for this role is $20.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.