Debt Collections Representative
LaSalle Network is hiring a Debt Collections Representative for a high-volume consumer collections team in Chicago. This onsite Debt Collections Representative role is perfect for candidates who are confident on the phone, comfortable overcoming objections, and energized by hitting metrics. If you’re ready to grow your collections career, this is a strong opportunity.
What’s the job?
Make a high volume of outbound calls to consumers with past-due balances
Handle inbound calls from customers seeking assistance or clarification
Negotiate payment plans, settlements, and resolutions in line with compliance
Overcome objections using persuasive, solution-focused communication
Document all activity and updates accurately in CRM systems
Research consumer account issues and follow up promptly
Meet and exceed daily and weekly call metrics and collection targets
What’s needed?
1+ year of experience in collections or high-volume call center environments
Strong communication and negotiation skills
Ability to manage a fast-paced call queue with accuracy
Experience with consumer accounts preferred
Proficiency with Microsoft Office and CRM systems
Goal-driven, organized, and comfortable in a metrics-focused role
What’s in it for me?
Contract role
Competitive hourly pay
Medical, dental, and vision benefits
Supportive, performance-focused environment
Ready to put your negotiation skills to work? Apply today.
Jessica Black
Project Manager
LaSalle Network
#LNOSHR
Compensation: $18-20 per hour. LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental, and vision insurance.
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