Senior Deal Desk Analyst

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

You will play a mission-critical role in supporting high-impact, complex enterprise deals from structure through to booking. As a key cross-functional partner to Sales, Finance, Legal, and Product, you’ll ensure deals are financially sound, contractually compliant, and operationally executable. This is a unique opportunity to influence how iManage scales its revenue engine, helping us maintain operational excellence as we grow. You'll develop deep visibility into our sales and pricing strategies—and be empowered to make process improvements that drive clarity, speed, and control. 

iM Responsible For… 

• Reviewing and validating sales quotes in Salesforce CPQ for accuracy in pricing, SKU use, billing logic, and contract terms 
• Evaluating proposals for financial accuracy, margin impact, and adherence to discounting and revenue recognition policies 
• Managing deal desk intake and exception workflows, flagging non-standard terms and coordinating necessary approvals 
• Collaborating with Legal to initiate and track contract workflows in Ironclad for both direct and indirect sales motions 
• Coordinating with Accounting to ensure contracts align with revenue recognition standards and booking policies 
• Tracking deal metrics, exceptions, and patterns to inform pricing strategy and improve sales execution 
• Supporting downstream processes, including commissions, partner attribution, and provisioning setup 
• Partnering with Sales Leadership to ensure smooth handoffs and clear visibility into deal risk and readiness 
• Contributing to tool enhancements, enablement materials, and best practices documentation for deal workflows 

iM Qualified Because I Have… 

• 3+ years of experience in a Deal Desk, Sales Ops, Finance, or Revenue Operations role in a SaaS environment 
• Proven ability to review complex deal structures for margin, discounting, and compliance 
• Familiarity with Salesforce CPQ and contract lifecycle management (CLM) platforms like Ironclad 
• Working knowledge of SaaS revenue models and ASC 606 revenue recognition principles 
• Exceptional attention to detail, with the ability to manage high volumes of data with accuracy 
• Strong collaboration skills and the ability to communicate clearly across teams 
• A solutions-focused mindset and an interest in improving systems and processes 
• A bachelor's degree in finance, Business, Accounting, or related field 

Bonus Points If I Have... 

• Experience supporting partner-led deals or reseller contract structures 
• Familiarity with Coupa or enterprise procurement systems 
• Past involvement in pricing, commercial operations, or quoting process improvements 
• Exposure to complex enterprise sales cycles and negotiation dynamics 

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iM Getting To… 

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  
• Own my career path with our internal development framework. Ask us more about this!  
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.  
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  

iManage Is Supporting Me By... 

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. 
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. 
• Rewarding me with an annual performance-based bonus. 
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.  
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.  
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. 
• Having multiple company wellness days each year to prioritize mental health and well-being.  
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  

The overall US annual base salary range for this position is $115,000 - $135,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. 

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. 

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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Please see our recruitment privacy statement for more information on how we handle your personal data.

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