Senior Travel Manager
- Lead the global corporate travel program end-to-end, ensuring compliance, cost efficiency, and a consistently positive traveler experience.
- Serve as the primary administrator for SAP Concur, overseeing configuration, policy updates, workflows, integrations, and troubleshooting.
- Negotiate, manage, and evaluate relationships with travel vendors including airlines, hotels, car services, TMCs, and technology partners to ensure competitive pricing and service excellence.
- Identify opportunities to use AI, data analytics, and automation to improve program efficiency, reduce cost, and enhance traveler support.
- Maintain and update corporate travel policies, aligning them with business needs, compliance requirements, and industry best practices.
- Act as the primary internal point of contact for all travel-related inquiries, escalations, and training across global employee populations.
- Analyze travel data, prepare regular reporting for leadership, and make data-driven recommendations to improve program performance.
- Partner with Legal, Finance, HR, and Security to manage travel risk, duty of care, expense compliance, and audit readiness.
- BA or higher level of education required.
- 7+ years of experience managing global or enterprise-level travel programs, ideally within financial services or a similarly regulated environment.
- Deep expertise with SAP Concur (administration, configuration, integrations, analytics).
- Strong contract negotiation experience across major travel categories (air, hotel, ground, TMC).
- Proven ability to apply AI tools, automation workflows, and travel technology to optimize processes and reduce manual effort.
- Strong analytical skills with the ability to interpret large datasets and generate insights.
- Excellent communication and stakeholder management skills; comfortable interfacing with employees at all levels.
- Knowledge of global travel industry trends, regulations, and duty-of-care best practices.
- Experience implementing AI-driven chatbots, automated workflows, or process intelligence tools.
- Certification in travel management (GTP, CTC) a plus.
This position offers a flexible hybrid working model and offers a salary range between $120,000 – 175,000 in addition to an annual bonus and comprehensive benefits (health, dental, vision, 401k)
Rachel Holmes
Principal Recruiter
LaSalle Network
#LI-RH1
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