IT MSP Project Manager

Addison Group
Chicago, IL

IT MSP PROJECT MANAGER

Pay Rate: 45-55/hr

Salary: 100K Max

Location 100% Remote CST/EST

Contract to Hire

Our client is seeking a highly organized and client-focused IT Project Manager to join our Project Services team. This role is responsible for managing a high volume of MSP projects—including new client onboarding, cloud transitions, and infrastructure-related updates—while coordinating closely with engineering teams to ensure smooth delivery. This is a fast-paced position ideal for someone who enjoys managing many moving parts, leading client communication, and keeping projects tightly organized.

Responsibilities

  • Lead onboarding engagements for new MSP clients, including environment assessment, scheduling, and coordination with engineers
  • Manage 8–15+ concurrent technical projects with varying complexity
  • Host kickoff calls, weekly check-ins, and steering meetings with clients
  • Build project timelines, track progress, identify risks, and escalate issues
  • Coordinate technical tasks across cloud, email, endpoint, and light networking workstreams
  • Maintain detailed project notes, tickets, documentation, and status reports
  • Partner with internal engineering teams to ensure projects are delivered on time
  • Track and maintain client expectations through consistent communication

Requirements

  • 2-4 years of IT Project Management experience
  • Strong MSP or multi-client environment background
  • Demonstrated experience managing client onboarding or transition projects
  • Excellent communication, writing, and meeting facilitation skills

Core Benefits Included

Posted 2025-11-20

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