Consultant, Consultative Analytics

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

How you'll make an impact

As a senior, dedicated analytics associate for one of Gallager Bassett’s largest clients, you will execute quantitative analysis to drive actionable insights. Your insights should identify performance gaps and hypotheses for root cause, leading to specific action plans to capitalize on opportunities. You will work very closely with Client Services, Claims Operations, as well as the Client’s analytics team and our internal executive team. You will be responsible for developing and maintaining appropriate scorecards and reports to track this client’s claims and operational performance, including packaging of monthly insights for an executive report out. The ideal candidate will be able to juggle numerous inflight asks with a short timeline, and communicate expectations effectively with internal and external stakeholders across the organization. In addition, you will be required to streamline processes and automate reporting where applicable. Intermediate to expert level SQL and excel skills are desired.

• Action-Oriented Performance Monitoring:
• In collaboration with the client, and internal teams, develop custom reports / KPI dashboards which drive actionable insights
• Package insights from analyses into highly polished presentations for internal and external stakeholders and/or executive team
• Deep Dive / Root Cause Analysis:
• Conduct hypotheses driven, exhaustive analyses of metrics with material variance vs. historical trends and/or benchmarks
• Analyses will deliver targeted recommendations and actions
• Bespoke Analysis and Reporting:
• Expedited delivery (often same day) of reports and/or answers to ad-hoc questions
• Expert help with optimizing and configuring client’s risk management information system
• Impact on Outcomes:
• Close connection with both Gallagher Bassett Client Services and Claims Operation to translate analytical insights into actions that drive superior outcomes

About You

Required:

• Bachelor’s degree in statistics, mathematics, computer science, finance, data science, engineering, or economics.
• A background in insurance, insurance broking, or financial services.
• 5+ years of relevant professional experience in business intelligence, analytics, statistics, data science, or related field.
• Excellent problem solving skills as well as critical thinking and conceptual thinking abilities.
• Expert in Microsoft products – Excel, Power Pivot, Power BI
• Expert proficiency in SQL for reading and manipulating data.

Preferred:

• Demonstrated abilities to lead and develop analysts.
• Experience gathering and aligning business requirements across stakeholders.

Work Traits:

• Ability to work on diverse teams with varying skill sets and levels.
• Critical Thinking, Leadership, Comfortable presenting in front of clients and senior management, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills
• A strong desire for continual learning.

Preferred Experience

• Intermediate knowledge of fundamental claim concepts, practices, and procedures
• Ability to think critically and break down complex business problems
• Ability to work independently with minimal guidance as needed
• Clear and effective communication
• Strong academic credentials
• Proficient with Excel and PowerPoint
• Bonus if you possess enterprise analytics skills (e.g., R, Python, SQL, SAS, Power BI, Tableau); however these skills are not required and can be taught on the job
• Bonus if you possess a Master’s/MBA degree (not required)

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.