Production Support Business Analyst

Voyage Advisory
Chicago, IL

Production Support Business Analyst

Our consultancy is looking for highly motivated and talented Production Support Business Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

The Production Support BA will support our client’s policy administration and underwriting systems. This role requires someone who can work moderately independently while collaborating closely with the technical team and stakeholders. This role is multi-faceted and requires a BA who has strong organization and time/task management skills.

Ideal candidates would possess at least 5 years of business analysis experience. Candidates should have strong interpersonal skills, have superior oral and written communication skills, as well as a client service focus. This role will be working with our client in the property and casualty insurance industry. Insurance industry experience is preferred. The position is 100% remote.

REQUIRED SKILLS
  • Experience with application issue triage and root‑cause analysis
  • Ability to work with development/technical teams to resolve defects
  • Skilled in managing support tickets and queues, including small enhancements/change requests
  • Strong user support and communication abilities
  • Ability to translate technical fixes into business‑friendly messaging
  • Strong communication, active listening, and follow‑through
  • Personable demeanor and a positive attitude
  • Ability to work independently with minimal supervision
  • Strong accuracy and quality-focused mindset
  • Balanced in both functional and technical BA competencies
  • Strong prioritization, task/time management, and follow through
  • Experience with stakeholder meeting facilitation to define requirements
  • Ability to work with development/technical teams
  • Experience writing user stories and acceptance criteria (Gherkin method) is preferred (not required)
  • Commercial or personal insurance experience is preferred (not required)
  • Familiarity with SQL, integrations/APIs, Six Sigma, JIRA, and Visio is preferred (not required)
  • Bachelor's degree in a relevant field
  • Client-facing experience
COMPENSATION

The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.

The position is 100% remote.

Posted 2026-02-12

Recommended Jobs

Cook-Casual Evenings/Weekends

Kishwaukee Hospital
Dekalb, IL

The salary range for this position is $17.66 - $24.73 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…

View Details
Posted 2026-02-09

Oncology Veterinary Technician Supervisor

VCA Animal Hospitals
Aurora, IL

VCA Aurora Animal Hospital is seeking a Veterinary Technician Supervisor to join our Medical Oncology and Radiation Oncology departments. Compensation: $ 30 - 39/hr and is determined by skill se…

View Details
Posted 2026-01-19

Evening Supervisor

Maryville Academy
Bartlett, IL

POSITION SUMMARY: Responsible for assisting the Program Manager in the overall organization and ongoing development of an assigned residential setting during a specific shift. Monitor the interaction…

View Details
Posted 2026-01-30

Entry Level Phlebotomist

BioLife
Villa Park, IL

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect …

View Details
Posted 2026-01-29

FT, PT, PRN Emergency Medicine Physician - Carrollton, IL

STATUS Health Partners
Carrollton, IL

STAT US is seeking physicians to become a part of our Emergency Department team in Carrollton, Illinois. Join STAT US working full-time, part-time, or PRN at Thomas H Boyd Memorial Hospital. …

View Details
Posted 2026-02-03

Sales Coordinator- Elk Grove Village, Illinois #12562

Actus consulting
Elk Grove Village, IL

Position Summary: Duties include but not limited to: Provide customer service, order processing, sales support, and inventory control for numerous customers; purchase from numerous domestic and Int…

View Details
Posted 2026-02-11

Investor Relations Analyst

Kai Volatility Advisors
Chicago, IL

About Us Kai Volatility Advisors LLC is an NFA-registered Commodity Trading Advisor (CTA) offering innovative volatility exposure strategies for commodity pools, family offices, RIAs, and high-n…

View Details
Posted 2026-01-14

Warehouse 2nd Shift Friday-Monday

Randstad Technologies
Lake Zurich, IL

Salary: $18 per hour + none Reference: 1122412-6 Job Description: What do you think about this one? Are you a whiz at finding things? Do you love a good challenge and thrive in an…

View Details
Posted 2026-02-12

Senior Consultant

Analytics8
Chicago, IL

Description Thrive with Data. Succeed in Business. Analytics8 equips companies to thrive with data so they can succeed in business. We provide expert analytics consulting allowing companies to mak…

View Details
Posted 2026-01-28

Neuropsychology Post-Doctoral Fellowship

Silver Linings Neurobehaviorall Diagnostics
Crystal Lake, IL

Silver Linings Neurobehavioral Diagnostics is a growing private neuropsychology practice seeking a Neuropsychology Postdoctoral Fellow to join our team. This position offers comprehensive outpatient …

View Details
Posted 2026-02-06