Medical Reimbursement Specialist
Position Purpose: The Medical Reimbursement Specialist is responsible for all aspects of posting payments and answering calls from patients, insurance companies, and satellite offices regarding billing and insurance questions. Essential Functions and Responsibilities:
- Accurately posts all patient payments, insurance payments, denials, and no pays in a timely manner.
- Calculates Estimated Out of Pockets.
- Answer calls and work closely with patients, insurance companies, and satellite offices regarding billing and insurance questions.
- Participates in departmental activities with team members which include cross-training, process improvement, and professional development.
- Inform the patient accounts manager or lead of any changes and updates concerning the collection or payments of accounts.
- Other duties as assigned.
- High school diploma or equivalent.
- Medical office experience preferred.
- Great attention to detail and data entry accuracy.
- Ability to handle all interactions in a professional, friendly, and enthusiastic manner.
- Excellent and professional customer service skills.
- Regular and reliable attendance is required.
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