QA Engineer

QA Engineer

Reports To: Director of Software Development

Position Overview

We are seeking a detail‑oriented and proactive QA Engineer to join our product and engineering team. This role is responsible for ensuring the quality, stability, and reliability of our SaaS platform by validating new features, enhancements, and bug fixes across key workflows. The ideal candidate has a strong understanding of testing best practices, can identify and document defects clearly, and is comfortable working with both manual and automated testing processes.

Key Responsibilities:

Quality Validation & Release Readiness

• Validate features, enhancements, and bug fixes across core SaaS workflows to confirm readiness for release.


• Collaborate closely with Product, Engineering, and Support teams to understand requirements, acceptance criteria, and edge cases.

Defect Identification & Documentation

• Identify, document, and track defects using clear and complete information, including:
  
  
  
  • Reproduction steps
  
  
  • Expected vs. actual results
  
  
  • Screenshots, logs, or other relevant artifacts
  
  
  • Severity and priority classifications
  
  


• Work with engineering teams to ensure timely resolution and retesting of issues.

Manual & Automated Testing Execution

• Execute and maintain manual testing across functional, regression, smoke, and exploratory test cycles.


• Contribute to automated test execution and maintenance, ensuring test suites stay current as features evolve.


• Support release validation through ongoing upkeep of both manual and automated test coverage.

Test Planning & Documentation

• Create and maintain detailed test plans, test cases, and regression checklists covering core product areas and critical customer journeys.


• Ensure documentation remains accurate, organized, and aligned with evolving product requirements.

Qualifications

• Experience with software QA methodologies, tools, and processes


• Strong analytical, problem‑solving, and communication skills


• Ability to thoroughly document issues with clarity and precision


• Experience with manual testing; familiarity with automated testing tools is a plus


• Understanding of SaaS workflows and cloud‑based product environments


• Ability to work in a fast‑paced, agile environment

Preferred Skills (Optional)

• Hands‑on experience with test automation frameworks


• Familiarity with Jira or similar defect‑tracking systems


• Basic understanding of APIs, databases, or version control systems

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.