Entry Level Customer Service Assistant

Join Our Team at Pattern Promotions - Entry Level Customer Service Assistant About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation, and we are committed to staying at the forefront of the latest trends and technologies. Position: Entry Level Customer Service Assistant Schedule: Weekends Off Salary: $800 - $1,095 per week Work Type: In-person (strictly on-site) Job Description: Description We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This entry-level position is perfect for individuals looking to kickstart their career in customer service and gain valuable experience in a fast-paced environment. As part of our team, you will play a crucial role in ensuring our customers have a positive experience with our brand. Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Assist customers with their product questions and concerns, providing accurate information to ensure satisfaction.
• Record and maintain customer interactions in our CRM system for follow-up and quality assurance purposes.
• Work closely with team members to resolve customer issues and complaints effectively and efficiently.
• Assist in processing orders, returns, and exchanges as needed, ensuring a seamless experience for the customer.
• Contribute to team goals by meeting personal performance targets and participating in team initiatives.

Qualifications:

• High school diploma or equivalent; additional education or certifications in customer service is a plus.
• Strong verbal and written communication skills with a friendly and professional demeanor.
• Excellent problem-solving abilities and a willingness to assist customers in a positive manner.
• Ability to work in a team-oriented environment while also being self-motivated and able to work independently.
• Basic computer skills, including proficiency with Microsoft Office Suite and CRM software.
• Ability to handle stressful situations calmly and effectively while maintaining a positive attitude.

Benefits:

• Weekends off for a healthy work-life balance.
• Competitive weekly salary ranging from $800 - $1,095.
• Excellent growth opportunities within the company.
• Supportive and innovative work environment focused on professional development.
• Continuous training and opportunities to expand your skillset.

If you're ready to build meaningful client relationships and contribute to a dynamic team, apply today! Join Pattern Promotions, where your career growth and success matter. Note On-campus work in Chicago IL