RECREATION ASSISTANT

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Scott AFB Information, Tickets & Travel..


This is a Regular Part Time position, guaranteed to 20-34 hours per week.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Assists in establishing and administering commercial reservation and ticketing services with airlines, hotels, cruises, and trip insurance tour packages and travel related services for customers. Provides clear and accurate guidance and coordination of leisure travel information and referral services for individual and group customers. Assists in promoting ITT programs. Assists in coordinating publicity and promotional requirements in support of program activities. Assists in monitoring and maintaining data for reports. Provides advice concerning passports, visas and travel protocols. Uses preferred suppliers for the best value for customers. Assist in the operation of the Point-of-Sale System. May be required to make daily deposits. Greets and assists customers on a daily basis by providing complete and updated ticket information. Performs administrative work as needed to support the mission. Prepares daily activity reports and deposits in accordance with policies and related directives. Assists with reports for correctness and neatness before submission. Assists in maintaining and conducting monthly inventory.


If interested in applying for this position you may preview the online application:

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be 18 years of age.
• Must satisfactorily complete a pre-employment physical.
• Must be able to work different shifts, to provide coverage on evenings, weekends, holidays or special situations.
• Must have a valid driver's license and good driving record.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/24/2026


Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference


In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.



Qualifying Experience:
Experience in an Information Tickets and Travel environment which provided a general familiarity with the routines and procedures. Must be able to communicate effectively, both orally and in writing to insure appropriate interaction with vendors, i.e., Disney hotels car rentals, etc. Cruise Line International Association (CLIA) cruise counselor certified or presently enrolled in certification process is desirable. Skill in Microsoft automation is required. Must be 18 years of age.

Education

This position does not allow for education substitution.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• This position is not included in a bargaining unit.
• Union Name NAIL and Local or Chapter Number Local 19.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.


Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.


You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.


To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.



Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.


NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.


The complete application package must be submitted by 11:59 PM (EST) on 04/24/2026 to receive consideration.


To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.


Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.


After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.


You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.


It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.


Additional information on how to complete the online application process and submit your online application may be found on the


To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit:

Agency contact information

Scott NAF HR Office

Email

[email protected]

Address

Scott Community Services Flight
375 FSS/FSCN
215 Heritage Dr, Room B102A
Scott AFB, IL 62225-5028
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Overview

Accepting applications

Open & closing dates

04/10/2026 to 04/24/2026

Salary

$18 - $20 per hour

Pay scale & grade

NF 2

Location

1 vacancy in the following location:

Scott AFB, IL

Remote job

No

Telework eligible

No

Travel Required

Not required

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Part-time - 20-34 Hours

Service

Competitive

Promotion potential

None

Job family (Series)

• 0189 Recreation Aid And Assistant

Supervisory status

No

Security clearance

Not Required

Drug test

Yes

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

Yes

Announcement number

26-9SFSWI264412

Control number

864838700