Research Recruiter

We are looking for a Research Recruiter & Database Developer who has the skills and know-how to develop our panel of research participants, as well as successfully recruit/find new participants for focus groups, interviews, online surveys, and other research opportunities. This is an entry-level position in market research with a clear career path. You will initially be responsible for developing our panel of research participants and taking it to the next level. After that, you will be involved and share responsibilities of all phases of the recruitment process as well as research initiatives to grow our recruiting practice while learning about market research, strategy and innovation. We need a can-do attitude to problem-solve and strategize recruiting campaigns. You must also be a great listener to find out quickly if participants are a great fit for our studies. If you love to meet new people and quickly build relationships, then this job is for you!

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  Job Title: Research Recruiter & Database Developer


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  Commencement: Immediately


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  Location: Hybrid - mostly remote and at the Evanston office sporadically. This position is surrounded by skilled and motivated research professionals working together in a creative and collaborative team environment.


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  Qualifications: Certificate, Associate or bachelor’s degree in related areas, such as computer and Information Systems, Statistics, Psychology, Marketing, Business, or Data Analytics.


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  Benefits: Salary based on experience level, 401K employer matching program, healthcare stipend, 15 PTO days, 9 major holidays and bonuses.


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  Career growth: This position offers a career path based on your progress towards clear goals and objectives. The transition from Recruiter to Design Researchers generally falls within 2-3 years.

Database development duties:

Manage, maintain, and enhance a panel database system. This may include:

• Implementing regular respondent profiles updates, including updating demographic information and active status


• Removing non-active or questionable panel members


• Tracking participation in recruitment efforts (e.g. completing screeners in research activities)


• Evaluating and implementing alternative panel management systems


• Providing panel member customer service


• Sourcing candidates to join panel using social media (Meta, LinkedIn, Twitter, etc.) and other outreach tools


• Collecting and consolidating participant data

Recruiting duties:

• Support the quote process when preparing project proposals


• Collect recruit specifications from clients/researchers


• Source candidates to recruit from using social media (Facebook, LinkedIn, etc.) and other outreach tools


• Screen participants via text, phone, email or online surveys


• Communicate with candidates about the logistics of each project


• Collect and consolidate participant data


• Schedule participants for research sessions


• Ensure incentives are delivered and that confidentiality agreements are signed


• Verify that actual recruiting project expenses fall within the tolerance of the estimated expenses


• Create post-project reports of time spent on the project vs. time estimated


• Work collaboratively with clients and research teams


• Provide updates to research teams and clients on recruitment efforts


• Build our own a database (panel of potential research participants) based on existing data


• Support on activities that might not be expressed within your wheelhouse. These activities will likely come from Sylver Consulting and therefore will be great opportunities for professional enrichment and growth


• Offer ideas and suggestions for improving processes and/or services


• Perform other recruitment and administrative tasks as needed/requested

Business development duties:

• Support all social media activities related to the company (LinkedIn, Twitter, Facebook, Instagram, etc.). This may include creating, updating and monitoring social media posts, interacting with other relevant social media accounts, and writing press releases


• Help keep the office organized and running efficiently


• Extend exceptional and courteous customer service to all internal and external constituents of the company, including clients, contractors, partners, and work colleagues


• Maintain the highest level of discretion and confidentiality at all times


• Contribute to the Company by offering ideas and suggestions for improving processes and/or services

Skills:

• Must have exceptional organizational skills and keen attention to detail


• Experienced with using online collaborative document and spreadsheet tools


• Commitment to excellent customer service


• Thrive in a fast-paced, frequently changing environment (must be flexible to quickly react to last-minute changes)


• Experience with scheduling and calendar management tools


• Ability to prioritize multiple assignments


• Must be able to work independently with little supervision


• Proactive and self-directed with an ability to take direction


• Strong work ethic


• Airtable or HubSpot expertise/certifications is a plus


• Previous research participant recruiting experience is a plus


• Must have the legal right to work in the U.S.A

We are very excited to find the right person who will flourish in an entrepreneurial environment. We are looking for someone who approaches his/her work with a “go-getting, roll up your sleeves” type of attitude; someone who can “own” our recruiting projects and is excited to help build the brand of our research participant recruiting company.

HOW WE'RE DIFFERENT

Sylver Consulting is NOT your average agency of Market Research, User Experience or Strategy

Our nexus position at the intersection of MR, UX and Strategy results in actionable "what" > "so what" > "now what" project outcomes.

Your customer insight/truth illustrates the possibilities of what can be done. But your stakeholder "truths" (i.e., all the hypotheses, biases and fears surrounding the topic) determine 100% the willingness and readiness of your team to embrace change and thus transformation of your brands, products, services and companies. You only move forward in a measurable way when you find the sweet spot (i.e., the aligned and connected vision) at the intersection of those two "truths".

Our approach to solving your business problem is a cross functional exercise. Thus, a natural byproduct of this approach is change management, which literally fuels transformation.

After working with Sylver, clients have gone on to:

• Receive some of the highest BASES scores received in their company to date (for the CPG/FMCG industries).
• Develop whole new lines of business for their organizations.
• Step with confidence into changes made to pillar products in their portfolio.
• Make purposeful decisions to step out of lines of business that are shown to represent too much risk or opportunity cost to the organization.
• Create new brands and products with meaningful and value-based propositions.
• Reorder internal operations to be more aligned to corporate values of customer-centricity.
• And so much more ...