Field Service Technician - EV Charging

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Key Role Details

• Position Type: Full-time, Travel
• Industry: Electric Vehicle Infrastructure
• Location: Greater Chicago, Illinois
• Department: Service Operations

Key Responsibilities

• Execute diagnostic, maintenance, and repair work on charging systems
• Perform commissioning and periodic maintenance interventions
• Work independently and collaboratively to maximize repair efficiency
• Document repairs thoroughly and consistently
• Provide feedback to remote service and development teams
• Coordinate service interventions within assigned territory

Required Qualifications

• 2+ years as a technician in eMobility/EV charging industry with 240V+
• Basic software and diagnostic skills
• Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
• Proficiency in MS Office (Windows, Excel, Word)
• Strong customer service orientation
• Professional communication abilities
• Experience working under time pressure
• Ability to manage urgent customer escalations
• Ability to lift 75lbs (components and units)
• Capable of repeated ladder climbing
• Able to stand/walk for extended periods
• Valid driver's license
• Flexibility for overtime work
• Willingness for domestic and international travel
• Available for flexible hours

Benefits

• Annual bonus
• Medical Benefits with cost assistance.
• Vision
• Dental
• Life Insurance paid by employer
• Disability
• Flexible Spending Accounts (FSA/HSA)
• PTO (minimum 16 days)
• Company holidays

Position duties subject to change at company discretion.

Keywords: Field Service Technician, EV Charging, Electrical Engineering, Technical Support, Maintenance Technician, Field Operations, Charging Infrastructure, Technical Field Service, DCFC. Electrician