Maintenance Technician - B Level

Location: Uptown Chicago

Specifications: This role oversees 2 Class Multifamily Buildings (84 & 176 units).

Schedule: Monday - Friday

Emergency coverage: on-call rotation for after-hours emergencies

Compensation: $20 - $21/hr

Employment Type: Hourly

FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.

About the Role

The Maintenance Technician B Level is responsible for performing general maintenance and repair work in a residential community to ensure apartments, common areas, and building systems are safe, functional, and well-maintained. This position works under the direction of the Maintenance Supervisor or Chief Engineer and may assist with more complex repairs.

Key Responsibilities

• Complete resident service requests in a timely and professional manner.
• Perform routine repairs including plumbing, electrical, drywall, painting, carpentry, and appliance troubleshooting.
• Assist with HVAC maintenance and basic diagnostics.
• Maintain cleanliness and organization of maintenance shop, common areas, storage areas.
• Conduct preventative maintenance on building systems and equipment.
• Support unit turns, including, fixture replacement.
• Assist with groundskeeping and snow removal as needed.
• Follow all safety procedures and company policies.
• Participate in an on-call rotation for after-hours emergencies.

Requirements

Who You Are

• A hands-on problem solver with experience in residential maintenance (plumbing, electrical, HVAC basics, appliances, drywall, carpentry).
• Responsive, dependable, and comfortable participating in an on-call rotation.
• Organized and proactive about preventative maintenance.
• Professional and customer-focused when working with residents and vendors.
• Able to work independently, prioritize tasks, and use digital work order systems.
• Safety-minded and physically capable of performing demanding tasks.

Qualifications & Experience

• General maintenance experience in residential or multifamily housing.
• Working knowledge of plumbing, electrical, HVAC, and appliance repair.
• Ability to use hand and power tools safely.
• Strong troubleshooting skills.
• Good customer service and communication skills.
• Availability yo participate in an on-call rotation for after-hours emergencies.
• Ability to lift 50+ pounds and perform physical tasks.
• Knowledge of building safety standards and local housing codes.
• Experience with property management software systems for tracking work orders.
• Strong time management and ability to prioritize multiple service requests.
• Professional demeanor with residents and vendors.
• Ability to work independently with minimal supervision.
• Basic computer and mobile device proficiency (for digital work order systems).
• Commitment to preventative maintenance and proactive building care.

This Role Might Not Be a Good Fit If:

• You prefer a desk-based or highly specialized role.
• You’re unavailable for after-hours emergencies or on-call rotation.
• You struggle to manage multiple service requests at once.
• You’re uncomfortable interacting directly with residents.
• You’re not comfortable using mobile devices or property management software for work orders.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO).

FLATS LLC is an equal opportunity employer and complies fully with all Fair Housing, ADA, and employment regulations.