Member Service Rep-Floater

Position: Floater

We are searching for a motivated Member Service Rep to join our team! As a member of our staff, you will be responsible for the overall cleanliness of all areas of the facility and maintain a positive member experience. You will also provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include:

Club Cleanliness and Maintenance :

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor in accordance with Planet Fitness standards and guidelines.
• Stock locker rooms with proper supplies/paper products.
• Properly dispose of trash.
• Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
• Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
• Other cleaning duties as assigned by management.

Qualifications and Requirements:

• Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
• Custodial experience is preferred.
• Punctuality and reliability are a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands and Working Environment:

• Work is performed in an indoor and outdoor field environment.
• Travel from site to site.
• Exposure to noise, dust, grease, gasses, cleaning chemicals, mechanical and electrical hazards and all types of weather and temperature conditions.
• Requires sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight (over 80lbs).
• Verbally communicate to exchange information.
• Must maintain physical ability to administer CPR in the event of a medical emergency.
• See and hear in the normal visual/audio range with or without correction.

Why you should join Planet Fitness?

• Contribute to changing people’s lives every day by helping us create a healthier Planet!
• Work alongside an amazing group of talented, dynamic professionals!

Want more reasons?

• Medical, Dental, Vision Insurance
• PTO – Paid Time Off
• Free Black Card Membership
• 401(K) and Roth Retirement Savings Plans
• Healthcare and Dependent Care Flexible Spending Accounts
• STD, LTD, Term Life Insurance and other benefits

Note: We participate in E-Verify for all Utah locations.

E-Verify Participation Poster:

E-Verify Right to Work Poster:

Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.