Server

Costera Cocina Tulum
Chicago, IL

Compensation: This position is part of our Service Charge pay model. Rather than traditional tips, all gratuities are collected as a service charge on guest checks and distributed among eligible front-of-house team members. This role is compensated primarily through commission-based earnings from the service charge, in accordance with the 7(i) overtime exemption.
Additional details will be provided during the interview process

As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience. You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well. We are a high volume venue and are seeking spirited servers that are focused on providing excellent service delivered with a personalized style

Core Values:

  • Find a Way -Take ownership in tasks and react with sense of urgency to get to a solution
  • Positive Attitude - Toward your team and your guests
  • Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
  • Respect and Care - Give respect and care to your team members and your restaurant
  • Hospitality Excellence - Our priority is offering an exceptional experience to our guests every time

Essential Functions:

  • Working knowledge of all food and beverages
  • Answer and assist guests with any questions about menus
  • Follows all PH processes for exceptional customer service
  • Ensures orders are repeated and then entered correctly in POS
  • Make sure to follow all side work procedures and set forth
  • Ensure good table maintenance
  • Follow all side work checklists as designated by company
  • Process all payments promptly and accurately
  • Adheres to all company safety and sanitation policies and procedures

Duties and Responsibilities:

  • Accept direction and constructive criticism from management.
  • Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
  • Maintain a positive, pleasant attitude every shift.
  • Must be able to stand or walk for the majority of a shift.
  • Must be able to work at approximately 36 table/bar and reach 36.
  • Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
  • Must be able to reach (6 to overhead), bend, stoop, wipe.
  • Must be willing to perform other duties assigned as needed.

Desired Qualifications:

  • Must be at least 21 years of age.
  • Must be able to communicate and understand the predominant language(s) of the restaurants trading area.
  • High School Diploma or GED
  • Previous server experience in a high volume location
  • Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way.
General Rules:
  • Get along with others and be a team player.
  • Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
  • Refrain from smoking for the duration of the shift.
  • Arrive to work on time and in ready to work condition.
  • Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
  • May not work under the influence of alcohol or any illegal drugs.
  • May not resort to any type of violence, discriminatory or harassing behavior.
  • Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.
Posted 2026-03-27

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