Patient Support Specialist - Dental
- Register patients in EMR system upon arrival for scheduled appointments in the clinic
- Verify and update patient information and insurance
- Complete patient financial application, update and scan all documentation into the patient’s chart
- Complete a financial assessment on each patient to qualify them for program assistance
- Generate MPE, ABE applications
- Assist patients in PCP changes or update enrollment in the MCO programs
- Assist patients with the patient portal sign-up when needed
- Make follow-up appointments for patients
- Cancel, call, and reschedule all no-show appointments
- Make patient reminder calls and update any changes
- Close and post encounters and batches daily
- Collect payments due at time of visit
- Ensure daily supplies are ordered as needed
- High school diploma
- Three years of experience in a dental practice
- Fluent reading, writing, and speaking English and Spanish
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