Service Advisor

Hopkins Ford
Elgin, IL

Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for. What We’re Looking For: We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer:

  • Training and mentorship program
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance
Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and vehicle history
  • Prepare complete and accurate estimate of cost for labor and parts
  • Establish follow-up time
  • Monitor the progress of each vehicle throughout the day, updating customers frequently
  • Verify that final invoice reconciles with work performed on the repair order
  • Explain all completed work and charges to customers
Qualifications:
  • Ability to work hard with limited supervision
  • Must be able to manage in a fast-paced work environment
  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • Pass pre employment background check and drug screen

Posted 2025-08-28

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