Inside Sales Representative

Job Description

Job Description

Inside Sales Representative

Position Summary:

The Inside Sales Representative role at Sterling is fast-paced and high-impact. Ideal candidates are competitive, driven individuals who thrive in environments fueled by activity, persuasion, and closing. This role is perfect for someone who can balance strategic thinking with tactical execution, and who loves relentless follow-up and winning deals.

You will manage inbound leads, nurture house accounts, and execute high-volume outbound calling campaigns to drive pipeline creation, deliver accurate quotes, and close revenue. Success in this role requires energy, urgency, and a passion for results.

Location:

Phoenix, IL

Compensation:

$55K - $70K range base plus commission

Travel Requirements:

Overnight travel of up to 10% may be required.

Essential Functions:

• Full understanding of the Sterling Sales and Operations Planning Process.
• Execute 40-60 outbound calls each day to prospects, house accounts, and leads.
• Develop and convert new business opportunities through relentless follow-up and value-driven conversations.
• Collaborate with pricing, operations, and logistics teams to deliver timely, accurate, and strategic quotes.
• Respond to inbound inquiries via phone, web, or email, and quickly qualify potential deals.
• Participate in job site walkdowns with the Construction Services Team to understand product application.
• Build and maintain strong relationships with key contacts (buyers, PMs, execs) to maximize account value.
• Position Sterling’s unique value proposition in a case-by-case / customer-by-customer manner based on project specs and competitive dynamics.
• Maintain all opportunity data and contact activity logs in the CRM system, keeping pipeline information, lead conversions, contact records, and deal status up to date.
• Meet or exceed meaningful daily, weekly, and monthly KPIs, including call volume, quote volume, and closed revenue targets.
• Monitor market activity, track competitor moves and stay informed on industry trends.

• Consistently demonstrate commitment to the Sterling vision, mission, policies, and procedures.
• Foster a culture of urgency, innovation, teamwork, and customer-centricity.
• Cultivate strong partnerships with cross-functional teams to support departmental needs and business goals.
• All other duties and projects assigned.

Ideal Candidate Traits:

• Relentlessly focused on activity and conversion
• Confident in delivering concise, compelling pitches over the phone
• Naturally customer-centric - builds trust through curiosity, responsiveness, and follow-through
• Driven to create long-term account value, not just short-term pipeline
• Detail-oriented with the ability to handle fast-moving opportunities
• Comfortable navigating CRM systems and quoting workflows
• Able to build trust with field and executive-level stakeholders

Minimum Qualifications:

• Bachelor’s degree in business management, marketing or related field is preferred but not required.
• Minimum of five (2) years’ experience with inside sales or account management.
• Site access mats and/or construction sales experience is strongly preferred.
• Strong written and verbal communication, presentation, negotiation and analytical skills are essential.
• Must be proficient with CRM software and Microsoft Office products with strong attention to detail.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and/or responsibilities that are required of the employee for this position. By signature below, the employee affirms their understanding of the position expectations as outlined within. Further, the employee confirms they can perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be provided where able and absent undue hardship.