Junior Service Advisor

Job Description

Job Description

Junior Automotive Service Advisor / Service Drive Greeter

Acura of Highland Park, part of the Murgado Automotive Group, is hiring a friendly, energetic Junior Automotive Service Advisor / Service Drive Greeter to join our automotive service team. This customer-facing role is ideal for someone with strong communication skills, a positive attitude, and a passion for delivering excellent customer service in a fast-paced dealership environment.

Responsibilities:

Greet customers: Welcome service customers as they arrive and create a professional, positive first impression.

Support the service lane: Direct customers to the appropriate Service Advisor, waiting area, or dealership department.

Coordinate vehicle flow: Help maintain an organized service drive by communicating with advisors, porters, and technicians.

Communicate professionally: Answer basic customer questions, provide updates when appropriate, and deliver a helpful guest experience.

Maintain a clean environment: Keep the service drive, customer lounge, and waiting areas neat, organized, and welcoming.

Work as a team: Partner with Service Advisors and dealership staff to provide efficient, high-quality automotive service support.

Qualifications:

Customer service mindset: Strong interpersonal skills, clear communication, and a friendly, professional attitude.

Organized and dependable: Ability to multitask, prioritize, and stay calm in a busy dealership service department.

Professional presence: A polished appearance and courteous demeanor to represent the Acura of Highland Park brand.

Valid driver’s license: A valid driver’s license and clean driving record are required.

Experience: Previous customer service, retail, hospitality, call center, dealership, or automotive service experience is preferred, but we are willing to train the right candidate.

Schedule: Availability to work dealership hours, including some Saturdays, may be required.

Benefits:

Competitive pay

Comprehensive benefits package: Medical, dental, vision, and life insurance.

401(k) Plan with Company Match

Paid Time Off: Vacation, holidays, and sick leave.

Career Growth Opportunities: Be part of a company that values your professional development.

Employee Discounts on vehicles, parts, and service.

Positive Work Environment: Join a friendly, supportive team that thrives on delivering excellence.

Why Join Acura of Highland Park?

Acura of Highland Park is part of the Murgado Automotive Group, a respected leader in the automotive industry. We are committed to creating an exceptional workplace for our employees and memorable experiences for our customers. Join a team that values integrity, teamwork, customer satisfaction, and career growth.

Apply Today

If you enjoy helping people, working around vehicles, and being part of a fast-paced dealership service team, apply today to join Acura of Highland Park as a Junior Automotive Service Advisor / Service Drive Greeter .

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.