Business Analyst II - MOCI Process Management

SGS Consulting
Illinois

Job Responsibilities:

  • Works with experienced work teams to discover and implement large strategic objectives that are focused on business growth, process or product improvement, and/or to improve customer satisfaction or channel partner development.
  • Participates, leads, or consults in the project planning process and ensures the project gains the necessary management approval.
  • Ensures projects are developed with realistic outcomes, business objectives and customer satisfaction targets.
  • Monitors ongoing project/program status and maintains communications with business unit leadership and affected stakeholders.
  • Lead cross product testing including being a consultant for the development teams for automated testing scenarios
  • Maintain test data for data consumers
  • Training users on complex new functionality
  • Assist with UX mock-up creation
  • Assist with Audit Reporting and System security needs
  • Analyze feedback received from end users to improve quality of automated and integration test scenarios

Skills:

  • 2 or more years of experience working with a broad cross section of users
  • 1 or more years of experience writing queries and using data gathering/retrieval tools such as SQL, Python, DataBricks, Tableau, etc
  • Knowledge of various communication skills such as test writing, email, Microsoft Office and virtual training.
  • Project Management Experience in less complex projects which consists of some or all the following criteria: 5 or less people on a project team, 1 to 2 disciplines involved, 1 to 2 facilities involved, and is determined on budget, revenues generated, and savings achieved.
  • A self-motivated individual with exceptional organization and commitment to the customer.
  • Effective interpersonal communications, negotiation, and conflict resolution, both verbal and written.
  • Ability and willingness to work flexible schedules (early morning/evening) when necessary to support global business needs.
  • Fluent in English – verbal and written advanced communication skills.
  • Ability and willingness to travel domestically and internationally, up to 10%.

Education/Experience:

  • Expert knowledge of MOCI and MOCI integrations
  • Experience working within multicultural teams.
  • Knowledge of the Enterprise Product Delivery Process (EPDP)
  • Experience with Microsoft Sharepoint
Posted 2025-11-14

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