Eastern or Central Regional Director

As an Eastern or Central Regional Director at SwiftX Inc., you will have a pivotal role in driving operational excellence and growth within your designated region. This leadership position is responsible for overseeing all aspects of regional operations, ensuring that our services are delivered efficiently and effectively while meeting the highest standards of customer satisfaction.

In this role, you will work closely with cross-functional teams to enhance operational processes, optimize resource allocation and implement strategic initiatives that align with the company’s objectives.

Central Region Director (Ideal cities)

• Chicago, IL
• Dallas, TX

East Region Director (Ideal cities)

• New York, NY
• New Jersey, NJ

Requirements

Key Responsibilities:

· Supervise and manage regional operations of delivery service providers (DSPs) and sorting centers, ensuring adherence to company standards and performance metrics.

· Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks.

· Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports.

· Develop, implement, and monitor quality assurance procedures.

· Analyze performance data and drive continuous improvement across all operational areas.

· Coordinate cross-border logistics between China and international markets to ensure timely and efficient deliveries.

· Lead budgeting, cost control, and key performance indicator (KPI) tracking for warehouse and delivery teams.

· Conduct daily control meetings and team performance evaluations.

· Recruit, onboard, and manage relationships with qualified DSPs.

· Design and implement training programs to enhance service quality and operational performance.

· Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.

· Supervise in-house and outsourced vehicle resources, ensuring optimal deployment.

· Continuously optimize collection models, logistics processes, and resource planning.

· Coordinate across internal departments and external partners for operational alignment.

· Manage daily operational issues and respond effectively to emergencies.

Qualifications:

· Bachelor’s degree or equivalent experience required.

· Professional fluency in Mandarin and English.

· Minimum 3+ years of experience in last-mile delivery, 3PL logistics, and warehouse operations.

· Proven leadership, problem-solving, and analytical skills.

· The ability to thrive under pressure in a fast-paced, high-growth environment.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance