Director of Engineering (Chicago)
Logiwa
Chicago, IL
Who are we? Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO Fulfillment Management System is crafted to support businesses in various sectors, including B2C, DTC, and third-party logistics (3PL). Unlike legacy WMS solutions, we deliver an agile, scalable, and innovative approach tailored to meet the demands of high-volume fulfillment. With headquarters in Chicago and Istanbul, we operate internationally, assisting companies across North America, Europe, and Asia with cutting-edge warehouse management technologies. Why work at Logiwa? At Logiwa, our mission is to fulfill brilliantly . We aim to revolutionize fulfillment by combining innovative technology with human expertise, enabling businesses to operate smarter, faster, and more sustainably. We envision a future where companies of all sizes can easily navigate the complexities of modern supply chains, optimize workflows, reduce costs, and enhance customer satisfaction. By combining cutting-edge technology with real-time insights, we strive to make supply chains smarter, more agile, and better connected. We fulfill brilliantly for our people as well. At Logiwa, we prioritize accountability, responsiveness, and togetherness. We stand by our work with reliability and trust, ensuring everyone can count on us. Staying connected is key. We listen, respond, and value every conversation to build meaningful relationships with our customers and our coworkers, locally and across the globe. Our collaborative spirit drives us to grow, learn, and innovate as a team, celebrating each other's successes and achieving more together. Logiwans are creative innovators, analytical thinkers, supply chain specialists, relationship builders, and more. If you're looking for a small but mighty team where your ideas have impact, and your career can take off, then Logiwa is a great place for you! The Job Details We are seeking a Director of Engineering who will play a pivotal role in driving technical excellence, scaling our engineering operations, and enhancing the quality and efficiency of our software development lifecycle as we continue our rapid growth in the warehouse management and fulfillment space. This role is critical to addressing our current challenges related to improving our SDLC, strategically leveraging outsourced resources, enhancing system scalability and availability, and stabilizing our Quality Assurance practices. You will lead multiple engineering teams, ensure software development best practices are followed, and explore strategies to scale the engineering team in alignment with our ambitious business goals What You'll Do:
- Lead, mentor, and grow multiple high-performing engineering teams, fostering a culture of technical excellence, collaboration, and continuous improvement.
- Define, evolve, and implement best-in-class software development lifecycle (SDLC) practices to enhance agility, efficiency, and code quality across all teams.
- Develop and execute strategies for scaling the engineering team, including the effective selection, management, and integration of outsourced resources to complement internal capabilities and accelerate development.
- Drive initiatives to improve the scalability, performance, and availability of the Logiwa platform, ensuring it meets the demands of high-volume fulfillment operations and maintains high uptime.
- Champion and implement strategies to stabilize and mature the Quality Assurance function , integrating robust automated and manual testing practices throughout the SDLC to ensure product quality and reliability.
- Oversee all aspects of the development process, from planning and design to deployment and monitoring, ensuring adherence to security best practices (including SOC and GDPR compliance).
- Manage project budgets, resources, and timelines effectively, reporting on team and application performance through key metrics.
- Collaborate closely with Product Management, Sales, and Customer Success teams to align engineering efforts with business objectives and customer needs.
- Establish and promote secure development practices, ensuring all engineers are trained and adhere to security standards.
- Develop learning paths and provide coaching to team leads and managers to support their growth and the development of their teams.
- Oversee penetration testing activities and the remediation of identified vulnerabilities.
- Represent the engineering team in customer engagements, investor discussions, and industry events.
- Contribute to the Engineering Blog and enhance Logiwa's technical brand.
- Bachelor's degree in Computer Engineering, Computer Science, or a related technical field.
- Extensive experience (10+ years) in software development, with a strong background in .NET technologies.
- Minimum of 8+ years of progressive experience in software engineering leadership roles, with at least 3 years managing multiple teams.
- Proven track record of successfully leading engineering teams in a high-growth SaaS product company.
- Experience with Warehouse Management Systems (WMS) technology
- Demonstrated experience in significantly improving SDLC processes , implementing modern development methodologies (e.g., Agile, Scrum, Kanban), and driving engineering best practices.
- Experience in strategically utilizing and managing outsourced or remote engineering teams , including vendor selection, relationship management, and integration into existing workflows.
- Deep understanding of building and maintaining scalable, highly available, and performant software systems , with experience addressing technical challenges related to growth and load.
- Proven experience in stabilizing and improving Quality Assurance processes , implementing test automation strategies, and fostering a quality-first mindset within engineering teams.
- Solid understanding of security principles and experience implementing compliance programs (e.g., SOC 2, GDPR).
- Strong analytical, problem-solving, and decision-making skills.
- Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
- Strong mentorship and people development skills.
- Master's degree in a related field.
- Experience with cloud platforms (e.g., AWS, Azure, GCP).
- Familiarity with DevOps practices and CI/CD pipelines.
- Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour!)
- 15 days of paid time off + 5 personal days annually, 12 paid company holidays, and your birthday as a paid holiday
- 100% employer-paid health and dental insurance
- Other insurance offerings including: vision, life, legal, and pet insurance
- 401(K) and free access to a confidential certified financial advisor
- Employee Assistance Program - confidential counseling and advice available by phone, web, or text
- Community engagement opportunities like quarterly volunteer days
- Our Company:
- Our Career Page:
- Logiwa in the Press:
- Our Tech stack :
Posted 2025-08-19
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