Host/Hostess

Job Description

Job Description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a high-quality dining experience by greeting residents and guests, overseeing service staff and interacting with residents and guests while maintaining a safe and sanitary dining environment.

Position Summary: This position is responsible for greeting and seating residents and guests in a timely manner, ensuring customer satisfaction. This position reports to the Dining Services Manager and/or other staff person assigned by the Director of Dining Services.

Essential Functions:

• Seat and greet residents with a friendly and welcoming attitude in a timely manner in accordance with Senior Lifestyle Corporation standards.
• Assist wait staff and bussers in serving, bussing and resetting tables. •
• Report any resident concerns to the Dining Services Manger immediately. •
• Complete all side work as assigned. •
• Attend all training in-service seminars and pre-shift meetings. •
• Assist in special events. •
• Perform all duties in adherence to Senior Lifestyle Corporation standards. •
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. •
• Maintain a positive and professional demeanor toward all residents, visitors and coworkers. • Adhere to all policies and procedures of Senior Lifestyle Corporation. •
• Perform other duties as assigned.

Qualifications/Skills/Educational Requirements:

• Level of Formal Education: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Area of Study: General/Managerial/Food Service
• Years of Experience: General/Managerial/Food Service
• Type of Experience: Previous food service experience.
• Special Certifications: Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
• Language Skills: Acceptable proficiency in English to perform job duties, communicate with supervisor and other employees, and respond and communicate to emergency situations. Technical Competencies: Entry-level proficiency with Microsoft Office Products, including Excel, and Word
• Skills and Ability: • Possess the ability to make independent decisions when circumstances warrant such action. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to handle multiple projects.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.