VP of Lending

Job Description

Job Description

Position Title : Vice President of Lending

Reports To: Chief Revenue Officer

Grade Level: 17

Full Salary Range: $137,096.96 – $205,645.44

Hiring Salary Range: $137,096.96 - $171,371.20

Primary Responsibilities:

Responsible for the strategic oversight of the credit union’s consumer lending operations, including direct and indirect lending, residential real estate lending, collections/member solutions, loan participations, securitizations, and loan pool opportunities. Oversees the development, implementation, and administration of lending and collection policies, procedures, underwriting standards, portfolio quality, risk management, delinquency control, recovery efforts, and vendor relationships while ensuring compliance with all applicable federal and state laws, NCUA regulations, and credit union policies. Provides strategic leadership for the Lending and Member Solutions areas while partnering with Retail leadership to support member service initiatives, relationship-building strategies, and organizational growth objectives. Serves as a liaison between Senior Management and the Lending and Member Solutions teams to ensure operational efficiency, regulatory compliance, innovation, automation opportunities, and exceptional member service, all while supporting the credit union’s creed, vision, mission, and goals.

Duties and Responsibilities:

Consumer and Real Estate Lending

• Responsible for overall loan administration to include creating, updating, and implementing all credit union policies, procedures and guidelines as they relate to consumer and real estate loans.
• Ensure compliance and accurate procedures for the lending and real estate departments per laws and regulations.
• Provide input and recommendations for lending interest rates.
• Ensure the soundness of decisions on loan approvals and denials in the Lending and Real Estate departments; ensure quality and that lending policies and procedures are followed.
• Define appropriate limits of authority for consumer and real estate lending personnel.
• Maintain Loan Officer Certification exam for staff Excellence Program.
• Maintain Loan Workout Policy and ensure proper implementation and reporting of impacted loans.
• Provide management with accurate reporting on lending activities.
• Maintain knowledge of general industry conditions, or changing trends that may affect the lending environment. Provide timely feedback that allows the credit union to react appropriately. Develop ideas, suggestions, and alternatives for loan products and promotions.
• Provide loan approval and support as well as act as a resource for all lending personnel.
• Act as a liaison with the Credit/Loan Committee.
• Oversee direct and indirect consumer lending programs, residential real estate lending, loan participations, securitizations, and loan pool acquisition opportunities.
• Evaluate lending technologies, automation tools, AI solutions, vendor partnerships, and third-party contracts to improve operational efficiency, member experience, and portfolio management.
• Ensure compliance with all applicable NCUA, state, and federal regulations impacting consumer, indirect, and mortgage.

Member Solutions

• Responsible for overall collection administration to include creating, updating, and implementing all credit union policies, procedures and guidelines as they relate to collection practices.
• Ensure compliance and accurate procedures for the Member Solutions department per laws and regulations.
• Recommend goals and implement strategies to control the credit union's delinquency and write-offs.
• Review accounts where action beyond routine collection procedures must be approved or implemented.
• Ensure staff is trained to protect the credit union’s interests while handling members courteously.
• Provide management with accurate reporting on collection activities.
• Develop ideas, suggestions, and alternatives using technology and innovation in the collections area.
• Provide collection support and act as a resource for personnel.
• Maintain knowledge of general industry conditions, or changing trends that may impact the collection environment. Provide timely feedback that allows the credit union to react appropriately.
• Conduct regular quality assurance reviews and audits of lending and collection activities to ensure compliance with internal policies, NCUA regulations, state and federal laws, and documentation standards. Audits may exceed 5% sampling requirements as deemed necessary to mitigate risk and ensure portfolio integrity.
• Leverage innovation, automation, analytics, and emerging technologies to improve collection strategies, operational effectiveness, and member engagement.
• Ensure compliance with all applicable NCUA, state, and federal regulations impacting member solutions

Senior Management

• Serve as a liaison with regulatory agency examiners and external auditors in lending and collection areas.
• Participate in all Senior Management activities.
• Take necessary steps to achieve organizational goals per the budget, strategic plan.
• Maintain confidentiality of all information at all times.
• Maintain direct communication with senior management and additional staff as necessary
• Assist in expediting Alero’s Disaster Recovery plan as needed.
• Manage key lending and collection relationships.
• Accomplish all tasks as appropriate.
• Participate in vendor assessments, contract evaluations, and strategic planning initiatives related to lending, collections, automation, and operational efficiencies.
• Foster a fast-paced, collaborative, and solutions-oriented environment focused on innovation, accountability, compliance, and continuous improvement.
• All other duties as assigned

Qualifications:

Education & Experience

• Bachelor’s degree in Business Administration, Finance, Management, or related field required.
• Minimum of 10 years of progressive lending and/or credit union leadership experience with significant responsibility in consumer lending (direct and indirect), residential real estate lending, collections, and portfolio management.
• Experience with vendor management, contract evaluation, process automation, technology innovation, and AI-driven operational efficiencies preferred.

Skills and Competencies

• Strong knowledge of NCUA, federal, and state lending regulations required.
• Must possess strong leadership, strategic planning, communication, and analytical skills.
• Ability to travel as necessary and work a flexible schedule.

Benefits:

• Health, Vision, Dental Insurance
• Long-term Disability Insurance
• Critical Illness
• Life Insurance
• 401(k) match
• Profit sharing
• PTO
• Flexible Spending Account
• Tuition Reimbursement
• Pet Insurance
• Commuter Benefit

While performing the duties of this job, the employee is frequently required to sit, view information on a computer screen, and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.