Emergency Vehicle Field Mechanic

Job Description

Job Description

For more than 60 years, MacQueen has served as the trusted provider of world-class environmental and emergency solutions across the upper Midwest providing private companies, municipalities, fire departments, airports, EMS service providers and other organizations with an unmatched portfolio of specialized products, services, and support. We believe in a customer-centric approach offering best-in-class products and services to help build safe, clean and responsive communities.

MacQueen is a trusted leader in servicing and repairing emergency vehicles from industry-leading brands like Pierce, Skeeter, Demers, Crestline, and more! We take pride in delivering expert diagnostics and top-quality repairs, ensuring first responders can rely on their equipment when it matters most.

If you're a skilled technician who thrives working in diverse environments and enjoys the thrill of working in the field and looking to make a real impact, apply today and join a team dedicated to keeping emergency response vehicles running at peak performance!

Essential Duties:

• Conduct on-site equipment inspections and maintenance at customer locations.
• Diagnose and troubleshoot equipment issues in the field and perform necessary repairs.
• Collaborate with Service Manager to schedule and prioritize field service calls.
• Maintain accurate records of service activities, including work performed, parts used, and time spent.
• Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
• Follow all safety protocols and maintain a safe work environment while working in the field.
• Maintain remote parts inventory.
• Willingness for overnight travel including some multi-day events.
• Willing to take an active role in acquiring new business opportunities in AOR
• Act as ambassador of the company with customers

Essential Qualifications:

• Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.
• Valid driver’s license with acceptable driving record
• Hydraulic, pneumatic, and electrical experience
• Welding/cutting torch experience
• Excellent skills in communication, interpersonal, organizational and attention to detail
• Working usage of MS Office Suite and the ability to learn new technologies quickly.

Desirable Qualifications:

• Direct industry experience
• Class B CDL

ADA Requirements:

• Typically sits, grasp items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs occasionally, >20 lbs frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car occasionally

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

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