General Manager (Chicago)

Cordance
Chicago, IL

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Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We're experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies' full potential.

We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.

Cordance is seeking a strategic, execution-minded General Manager to work across multiple SaaS businesses as we expand our business units. This role is designed for a leader who can partner closely with P&L owners, helping them understand what's working, what's not, and where change is needed. You'll be both a trusted advisor and a driver of operational improvements bringing clarity, accountability, and a results-oriented approach to each business you support.

The ideal candidate will blend PE or PE-backed operating experience, strong change management skills, and the ability to navigate complexity in small, fast-moving organizations. This role is well-suited to someone scrappy yet sophisticated, able to go deep in the details while maintaining a portfolio-level view. There is considerable upside for growth as we scale our business units and expand our operational footprint.

This is a fully remote role; all candidates must be based in the U.S.

What You'll Do

  • Act as a senior partner to Presidents or business unit leaders across 24 SaaS companies, combining strategic insight with hands-on involvement to assess performance, identify opportunities, and drive results
  • Conduct targeted diagnostics to uncover operational bottlenecks, cost inefficiencies, and value-creation levers
  • Guide and support leaders in implementing changes to team structure, processes, and strategy
  • Contribute to GTM strategy refinements, pricing and packaging adjustments, and customer retention initiatives
  • Establish and maintain KPI tracking frameworks tied to EBITDA, gross margin, NRR, and other SaaS metrics
  • Facilitate consistent performance reviews and cross-unit knowledge sharing to raise overall portfolio performance
  • Build trusted relationships with business unit leaders to encourage openness, alignment, and follow-through

What You Bring

  • Deep experience operating within B2B SaaS businesses is essential; candidates without SaaS fluency will face a steep learning curve
  • Track record of driving results in PE-backed or multi-entity SaaS portfolios
  • Demonstrated success improving EBITDA through cost efficiency, GTM optimization, and organizational alignment
  • Strong change management orientation, able to lead leaders through strategic, cultural, and operational shifts
  • Financial fluency across SaaS unit economics: CAC, LTV, churn, retention, gross margin
  • Ability to influence without direct P&L ownership, using credibility, data, and insight to drive decisions
  • Comfortable working across multiple companies in fast-paced, high-change environments

What Will Help You Stand Out

  • Recognized as both a trusted advisor and a force multiplier for other leaders
  • Experience navigating PE SaaS environments
  • Versatility across product, GTM, finance, and customer experience disciplines
  • Playbook familiarity with value creation in lower middle market or founder-led companies

Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies.

Why Join Us?

At Cordance, we believe in taking care of our team members. When you join us, you'll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  • Health and Wellness:
    • Comprehensive Health Coverage: Coverage begins on your first day of employment.
  • Retirement Savings:
    • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You're eligible the first of the month after 90 days and immediately vested.
    • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You're eligible the first of the month after 90 days and immediately vested.
  • Paid Time Off:
    • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.
  • Parental Leave:
    • 12 weeks paid leave for all employees.
  • Remote Work Support:
    • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.
  • Holidays:
    • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.
Join us and be part of a company that values your contributions and well-being from day one!

EEOC & ADA Statement :

Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws.

Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Final candidate must be able to pass a background check.

To view applicant notices required under federal and state law, please visit:

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Software Development

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