Account Manager

Job Title: Project Coordinator / Account Manager

Location (city, state): Elk Grove Village, IL

Industry: Manufacturing

Pay: $27 – $35/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is supporting our client in hiring a Project Coordinator/Account Manager. This role supports a highly collaborative client services team within a growing, people-focused organization.

Job Description:

This position manages daily project coordination, client communication, documentation, and workflow alignment across multiple internal teams. The role blends relationship-building, problem-solving, and operational execution within a fast-paced manufacturing environment. Strong communication skills, adaptability, and attention to detail are essential.

Key Responsibilities:

• Support project managers by coordinating timelines, deliverables, and workflow updates.
• Convert client requirements into accurate manufacturing instructions and ensure proper documentation is maintained.
• Manage die-lines, artwork files, and labeling materials for client projects.
• Partner with teams across production, quality, warehouse, and sales to ensure smooth project execution.
• Drive A–Z client communication once projects move into production.
• Set up new items, maintain ERP data, and track project progress.
• Assist with troubleshooting issues, escalating concerns, and supporting continuous improvement initiatives.
• Proactively jump in where needed—whether checking samples, reviewing materials, or resolving operational needs.

Qualifications:

• 2–4+ years in account management or project coordination.
• Experience in a manufacturing or production environment preferred.
• Strong ERP experience and advanced Excel skills required.
• Understanding of production processes, raw materials, and quality requirements.
• Excellent communication—warm, engaging, calm under pressure, and able to navigate surprises smoothly.
• Flexible, collaborative, curious, and eager to learn.
• Strong problem-solving skills and situational awareness.

Perks:

• Supportive, long-tenured team.
• Bright workspace with great amenities (gym, basketball court, popcorn machine).
• Positive, people-centered culture with strong internal mobility.
• Stable organization with long-term growth opportunities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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