Talent and Culture Training Coordinator

Position at Parts Town

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As the Talent and Culture Training Coordinator (internally known as Study Buddy), you will design, develop, and deliver engaging onboarding and training experiences that enable team members to succeed across a variety of business functions. This role requires a strong ability to quickly learn new systems, processes, and concepts, and translate them into clear, effective, and scalable learning solutions.

You will partner closely with subject matter experts and leaders to create structured, high-impact training programs that evolve alongside the organization. Success in this role requires a blend of instructional design, facilitation, organization, and project management skills, along with flexibility to adapt to changing priorities and business needs—including support for new systems, tools, and transformation initiatives.

A Typical Day

• Design, develop, and deliver onboarding and training programs that support team members across multiple business functions
• Translate complex concepts, systems, and processes into engaging, easy-to-understand learning experiences for diverse audiences
• Partner with subject matter experts and leaders to gather information, align on learning objectives, and build relevant training content
• Facilitate instructor-led and virtual training sessions, ensuring an engaging and supportive learning environment
• Manage multiple training initiatives simultaneously, including planning, scheduling, communication, and execution
• Continuously evaluate and improve training programs by collecting feedback, measuring effectiveness, and refining content and delivery methods
• Create tools, documentation, and resources to support ongoing learning and knowledge retention
• Support the rollout of new systems, tools, or process changes by developing and delivering associated training
• Collaborate with the Training Team to implement scalable and trackable learning solutions (including LMS or other technologies)
• Stay flexible and responsive to changing business needs, adjusting priorities and training approaches as needed
• Maintain strong organization and documentation across all training programs and projects

To Land This Opportunity

• You have previously performed the duties of a Training Coordinator, Trainer, or an educator on a team and have received rave reviews

• You have worked in customer service and nailed it
• You’re an all-star communicator and are fluent in English (both written and verbal)
• You are proficient with MS Office (Outlook, Word, Excel, Power Point, and Publisher) - heck you consider yourself a wizard!
• You’re a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You welcome opportunities to demonstrate adaptability, and you are ready to learn and develop yourself as training always needs to be at the cutting edge of education

• Bonus, but not necessary: a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory. Double Bonus! You are familiar with Learning Management Systems!

About Your Future Team

Our Talent team’s favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs, and we like coffee…a lot (we’ll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $29.00 -$39.14 hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish