Inside Sales Representative

Job Description

Job Description

Now Hiring: Inside Sales Representative
Your PVF Sales Expertise Could Be the Perfect Fit!

About Us:
Be part of something exciting at Porter Pipe & Supply! This position is based in Addison, IL, at our headquarters, where you will join a thriving team. As a member of our Inside Sales Team, you’ll play a pivotal role in maintaining our culture of customer service excellence. Our Inside Sales Representatives are required to have strong sales and customer service experience within the PVF/plumbing industry, with a focus on building relationships, delivering timely solutions, and supporting our outside sales team.

At Porter Pipe & Supply, CULTURE IS EVERYTHING , and our mission is at the heart of all we do:
Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

What You’ll Bring:

• High school diploma or GED required; bachelor’s degree preferred.

• 5+ years of sales experience in the commercial PVF/plumbing industry preferred.

• Proven customer service experience.

What We’re Looking For:

• Strong organizational skills and attention to detail.

• Ability to build rapport with both internal and external customers.

• A positive attitude with the ability to work independently and collaboratively.

• Strong mathematical aptitude and analytical thinking.

• Ability to prioritize multiple tasks and manage time effectively.

• Proficiency with Microsoft Office and general computer skills.

• Excellent written, verbal, and phone communication skills.

• Service-minded approach in every customer interaction.

What You’ll Do:

• Provide quotes to customers based on technical product specifications.

• Support the Outside Sales team through timely quotations and efficient order processing.

• Handle inbound customer calls and resolve inquiries with professionalism.

• Follow up on orders, expedite when necessary, and ensure complete customer satisfaction.

• Collaborate with management, vendors, and purchasing to meet customer needs.

• Monitor and address backorders in a timely manner.

• Close sales directly and in partnership with the Outside Sales team.

• Coordinate quotations and sales orders through company software (SX & TWL).

• Market and promote the company’s service offerings.

• Assist with counter, warehouse, and will-call support as needed.

Why Join Porter Pipe?

• Be Part of Something Bigge r: Join the Inside Sales team in Addison and help drive sales growth by building lasting customer relationships and delivering exceptional service.

• Professional Growth: We invest in our team members, providing opportunities for learning and development in the PVF/plumbing industry.

• Collaborative Culture: Work in an environment where respect, teamwork, and support are at the forefront.

• Competitive Benefits: Enjoy a competitive salary, benefits package, and opportunities for career advancement.

Physical Demands:

• Frequent sitting, standing, and walking.

• Ability to communicate effectively in person and over the phone.

• Ability to work at a computer for extended periods.

Apply Today!
Don’t just take our word for it—learn more about who we are at If you’re ready to bring your sales-driven skills and make your mark, we want to hear from you!
Join the Porter Pipe & Supply family and grow with us in Addison, IL!