Business Systems Analyst III

Zurich North America is currently hiring a Business Systems Analyst III – Property working out of our Schaumburg, IL North America Headquarters supporting our property business.

Responsibilities:

• Provides 2nd level production support for Large Property Underwriting application, assisting users in troubleshooting application issues, identifying training needs and working with development team as needed to resolve issues or create defect logs to resolve in an upcoming release
• Coordinates and leads activities with Product Owner/business stakeholders to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication
• Leads analysis of requirements to determine the systems’ potential and defines impact to other business units and systems. In addition, provides input to the development effort
• Creates process models based on business requirements in order to determine the completeness of the information and process components
• Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements
• Guides users in building business case; Performs impact analysis; Supports application testing, implementation and training activities throughout the process.
• Leads individual or sub project tasks affecting single or multiple business and IT departments
• Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams
• Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met
• Performs production deployment checkout testing during release deployment, at minimum quarterly, additional releases as needed
• Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams
• Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives.
• Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components.
• Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
• Mentors team members in technology, architecture and delivery of applications.

Basic Qualifications:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND
• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools
• Insurance application system design/analysis experience
• Experience with use case development
• Experience with Rapid Application Development (RAD) tools/techniques

Preferred Qualifications:

• Strong analytical and problem-solving skills
• Experience working with all levels of the organization
• Knowledge of Microsoft Office tools
• Solid understanding of and experience with Zurich underwriting applications and Large Property underwriting workflow
• Commercial insurance experience (preferred experience with Large Property)
• Ability to effectively manage changing priorities
• Strong written and verbal communications skills
• Experience with change management tools/methodologies
• In-depth experience with testing scenarios execution
• Advanced Software Development Life Cycle (SDLC) skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed salary range for this position is 95,920.00 - 156,970.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: Yes