Home Modality Educator

Job Description

Job Description

PURPOSE AND SCOPE:

Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC).

Adheres to the HDS/DCC Policies and Procedures and Compliance Program including all state and federal regulatory requirements.

The Home Therapy Educator is responsible for educating patients about the home therapy modalities and encouraging In Center patients to switch to either of the two home modalities. Also, responsible for clinical duties as a dialysis technician in any of our home therapy clinics as assigned.

PRIMARY DUTIES / ACTIVITIES:

• Responsibilities to include working closely with Nephrologists to educate In Center patients to switch to home therapy.
• Consultation with the surgeon for the placement of the PD catheter.
• Work closely with In Center staff to set up education of home therapies.

OTHER DUTIES:

• Provide clinical duties to support the nurses.
• Monitor vital signs (temperature, pulse, etc.) and patient condition, and document observations appropriately.
• Enter appropriate ICD-9 codes for lab draws into the computer.
• Perform basis nursing procedures (e.g. changing bandages).
• Complete flow sheets (via EMR) to verify patient billing.
• Comply with company policies and procedures in accordance with state and federal regulations for patient care and services (CMS, HIPAA, OSHA, and other governing agencies).
• Participate in quality assurance and cost containment programs.
• Other duties, as assigned.

CUSTOMER SERVICE:

• Responsible for supporting the values and customer service standards of HDS/DCC.
• Accountable for outstanding customer service to all staff, clients and vendors
• Develops and maintains effective relationships through effective and timely communication.
• Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

EDUCATION/ QUALIFICATIONS:

• Must possess a minimum of High School diploma or GED
• Current CCHT, Bonent or State required certificate
• Current CPR card
• Must have NxStage experience

OTHER QUALIFICATIONS:

• 1 or more years of experience as a certified dialysis patient care technician
• Must be a self-starter who can work independently yet function in a highly collaborative, fast-paced team environment.

• Ability to multi-task, work under pressure and meet deadlines effectively
• Excellent written and oral communication skills
• Strong data entry, organizational and interpersonal skills
• High integrity, team player with patient service focus and flexibility

EXPERIENCE:

• Must be PC proficient and able to thrive in a fast-paced setting; experience in Microsoft Office Suite: Outlook, Word and Excel a must
• Good presentation & communication skills
• Must be productive & resourceful with the ability to meet deadlines

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working hours can vary including the days, nights, weekends, and holidays. This position may require travel between assigned facilities and various locations. Travel to scheduled staff meeting may be required. PCTs spend considerable time walking, bending, stretching, and standing; assisting in patient transfers. PCTs must follow proper body mechanics and procedures for lifting/ repositioning patients without injury. PCTs may face hazards from exposure to chemicals and infectious/ contagious diseases. The work environment is characteristic of a dialysis facility with air temperature control and moderate noise.

Ability to lift at least 30 pounds. Moving, lifting or transferring of patients may involve lifting of up to fifty (50) pounds. Must be able to pass the Isahara’s Color Blindness Test.

Medical Plans:

1. Two PPO Plans (Preferred Provider Organization)
2. HSA Plan (Health Savings Account)
   • A plan that allows you to set aside pre-tax money for medical expenses.

Additional Benefits:

1. Dental Plans (Two options available)

2. Vision Plan

3. Basic Life Insurance

4. Critical Illness Insurance

5. Accident Insurance

6. Hospital Indemnity Insurance

7. Long-Term Disability

Company-Sponsored Plans:

1. Basic Life Insurance
   • Short-Term Disability Insurance

1. 401(k)