Supply Chain Specialist

About Flywheel

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world's largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency.

What You Will Do:

• Order to Cash Consultation: Walking through each step of a client's Supply Chain and evaluating each step for efficiency and accuracy
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands

Who You Are:

• Knowledge of eCommerce logistical processes, preferably Amazon
• High attention to detail and desire for perfection
• Time management skills that include prioritisation of a variety of client projects
• Ability to analyse client data and translate into actionable insight
• Consultative mindset that focuses on helping others learn, problem solve, and succeed
• Program management experience overseeing ongoing projects and managing the time of others
• Confidence in public speaking to present to various senior level roles within Flywheel's client organisations
• Intellectual curiosity and the desire to learn about new processes as they are introduced
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
• So you know: The hired candidate will be required to complete a background check
• Learn more about us here: Life at Flywheel

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network's goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [email protected] so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.

IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.

Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.

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