Theme Park Attractions Attendant (GURNEE)
Ride Operators ensure our guests have a fun and safe experience on our wide-variety of Rides.
Responsibilities:
Essential Duties and Responsibilities:
- Attend required Human Resources Discovery, Rides Department training, and specific ride training.
- Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
- Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
- Ensure Guest safety and satisfaction during their visit.
- Enforce all rider restrictions including monitoring and measuring for height requirements.
- Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
- Take hourly throughput readings.
- Respond to any emergency situation in the area and maintain control until a Supervisor arrives.
- Monitor and enforce Park line jumping and smoking policies.
- Clean ride units and ride areas as needed, including Guest Illnesses.
- Assist with downtime situations and evacuation, if a ride cannot be restarted.
- Be able to communicate proper hand signals as called for during ride operation.
- Watch ride and waiting Guests during the ride cycle.
- Physically check restraints.
- Assist Guests as they exit the ride.
- Manually open restraints when necessary.
- Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
- Validates Fast Lane wristbands at assigned rides and manage merge points to ensure guests are loaded onto the ride in a safe and timely manner.
- Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
- Complete ride certification tests, corrected to 100% proficiency.
- Complete Witness Statements as needed.
- Stand at the control panel of the ride and run the ride by pressing appropriate buttons, visually monitoring control panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
- Give announcements via a public address system when necessary.
- When assigned by a Rides Unit or Section Supervisor - perform test rides to ensure continued safety.
- Report any unsafe acts to your Unit or Section Supervisor
- Maintaining all aspects of ride area cleanliness by lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans and carrying a pan and broom to sweep leaves, trash and debris
Skills and Qualifications:
- Minimum Age: 16
- Must have flexible availability including weekends, weeknights, and holidays
- Able to work efficiently in a fast-paced environment
- Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
- Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
- Must be able to walk up to 5 miles per day over various surfaces.
- Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours.
- May be exposed to: heights, spinning objects or moving water.
- Must be willing to work outdoors in various weather conditions
- Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
- Must have strong teamwork skills and the ability to work with others
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