Administrative Assistant, Ronald McDonald House Global

Position Purpose

Ronald McDonald House Global is seeking a highly skilled, proactive, and collaborative Administrative Assistant to provide executive-level administrative support to senior leaders across the organization. This role will primarily support the Chief Philanthropy Officer and the Chief Marketing & Communications Officer, while also providing back-up administrative support for other members of the Senior Leadership Team as needed.

The Administrative Assistant plays a critical role in ensuring senior leaders are prepared, organized, and able to focus on advancing the mission of Ronald McDonald House Global. This individual brings professionalism, sound judgment, discretion, and a strong service mindset, and thrives in a fast-paced, mission-driven environment.

We are looking for someone who is anticipatory rather than reactive, communicates clearly and confidently, and thrives in a highly collaborative, team-based environment that values shared ownership and collective success.

Responsibilities

Provide executive-level administrative support to assigned senior leaders, including complex calendar management, scheduling, and meeting coordination across multiple time zones.

Proactively manage calendars by anticipating conflicts, aligning schedules to priorities, and ensuring leaders are prepared for meetings and key engagements.

Coordinate domestic and international travel, including flights, hotels, ground transportation, itineraries, and travel documentation such as visas, while optimizing leaders’ time and availability.

Process expense reports accurately and in a timely manner.

Keep leaders on schedule by providing reminders and ensuring required documents, briefing materials, and agendas are prepared in advance.

Serve as a professional point of contact for internal and external stakeholders, including donors, board members, and senior external partners.

Coordinate meeting logistics end-to-end, including room reservations, virtual meeting links, materials, food & beverage, and follow-up actions.

Draft or lightly edit routine correspondence on behalf of senior leaders, as appropriate.

Manage shared inboxes as assigned.

Provide back-up administrative support for other senior leaders as needed.

Take on additional responsibilities and special projects to support senior leadership and evolving organizational priorities.

Operational Excellence

Anticipate and respond to scheduling, travel, or operational challenges proactively, using a positive and solution-oriented approach.

Demonstrate strong follow-through and accountability, consistently closing loops and completing tasks without needing reminders.

Maintain excellent attention to detail while managing multiple priorities and deadlines.

Take personal responsibility for meeting commitments and ensuring work is completed accurately and on time.

Engage with colleagues in a supportive, collaborative manner that contributes to overall team effectiveness.

Represent Ronald McDonald House Global and senior leadership with consistent professionalism, discretion, and credibility.

Work collaboratively with others in ways that align with organizational values and support shared outcomes.

Qualifications

Ability to work on-site at McDonald’s Headquarters three days per week.

3+ years of experience providing administrative support to VP-level and/or C-suite executives, including calendar management and travel coordination.

Experience working in a matrixed organization with shared priorities, multiple stakeholders, and competing demands.

Advanced proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, SharePoint).

Experience using virtual meeting platforms such as WebEx, Teams, or similar tools.

Strong written and verbal communication skills.

Highly proactive and anticipatory, with the ability to think several steps ahead.

Confidence interacting professionally with donors, board members, and senior external partners.

Demonstrated ability to handle highly confidential and sensitive information with discretion and sound judgment.

Strong organizational skills and attention to detail.

Strong follow-through and ability to close loops without being prompted.

Ability to prioritize effectively, work well under pressure, and adapt to a constantly evolving environment.

Team-oriented mindset with a willingness to provide back-up support and contribute to shared success.

The expected salary range for this role is $60,196.00 - $75,245.00 per year


The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.