Debt Collections Representative

LaSalle Network is hiring a Debt Collections Representative for a high-volume consumer collections team in Chicago. This onsite Debt Collections Representative role is perfect for candidates who are confident on the phone, comfortable overcoming objections, and energized by hitting metrics. If you’re ready to grow your collections career, this is a strong opportunity.

What’s the job?

• Make a high volume of outbound calls to consumers with past-due balances

• Handle inbound calls from customers seeking assistance or clarification

• Negotiate payment plans, settlements, and resolutions in line with compliance

• Overcome objections using persuasive, solution-focused communication

• Document all activity and updates accurately in CRM systems

• Research consumer account issues and follow up promptly

• Meet and exceed daily and weekly call metrics and collection targets

What’s needed?

• 1+ year of experience in collections or high-volume call center environments

• Strong communication and negotiation skills

• Ability to manage a fast-paced call queue with accuracy

• Experience with consumer accounts preferred

• Proficiency with Microsoft Office and CRM systems

• Goal-driven, organized, and comfortable in a metrics-focused role

What’s in it for me?

• Contract role

• Competitive hourly pay

• Medical, dental, and vision benefits

• Supportive, performance-focused environment

Ready to put your negotiation skills to work? Apply today.

Jessica Black
Project Manager
LaSalle Network
#LNOSHR

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Compensation: $18-20 per hour.

LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental, and vision insurance.