Applications Specialist

Job Description

Job Description

Description:

Handtmann Inc., located in Lake Forest, IL, specializes in filling, portioning, depositing, forming, and linking

equipment for the meat, dairy, bakery, and pet food industries. Handtmann Inc. provides machines, technology, and

services for all sizes of businesses. Handtmann Inc., the North American wholly owned subsidiary of Albert

Handtmann Maschinenfabrik GmbH, a leading global technology solutions provider to the meat/food processing

industries, enjoys an excellent reputation for design innovation and occupies the premium position in this equipment

market. The Handtmann group is a family-owned business established in 1873 and headquartered in Biberach,

Germany.

Handtmann is an innovative company, one that is technically and mechanically inclined, offering the industry bestin-

class filling and portioning solutions and service. Our team is a high-energy group that works hard and smart with

great integrity for customer satisfaction. Handtmann’s positive environment recognizes dedication and technical

proficiency that benefits our customers.

Summary

Responsible and accountable to use deep technical knowledge to assist with and provide guidance in the testing and

commissioning of Handtmann technologies and to assist in troubleshooting issues for complex customer

installations. The position is also responsible to generate and distribute technical reports regarding testing results.

Essential Duties and Responsibilities

The essential duties and responsibilities may include the following. Other duties may be assigned.

• Provides guidance throughout testing and/or commissioning of Handtmann technologies and other technologies sold by Handtmann.
• Assists in troubleshooting and problem solving for complex installations.
• Monitors and reports on competitor activities.
• Assists in or individually manages internal testing conducted at the Technology Center.
• Assists in organizing and delivering training courses that meet the company objectives.
• Documents and distributes results of all tests completed within the Technology Center and at customer locations.
• Handles the sanitation of the Technology Center and equipment to ensure compliance with written Technology Center sanitation procedures.
• Partners with the parts department to ship equipment, parts and finished product samples.
• Researches and maintains supply and ingredient needs for internal testing.
• Assists in the development of technical documents.
• Fosters and maintains excellent relations with customers.

Requirements

• Bachelor’s Degree in meat science, food science or related field.
• Minimum of one year’s experience in this role’s target industry(ies), i.e., meat, dairy, pet food, etc., in a position focused on hands-on operation of the specific processing equipment and process development for the target application(s).
• Deep knowledge of production processes for meat processing.

Skills and Abilities

• Technically and mechanically proficient.
• Strong active listening skills.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to listen to and understand information and ideas presented through spoken words and sentences as well as the ability to read and understand information and ideas presented in writing.
• Ability to communicate and present information and ideas to invoke understanding.
• Strong deductive reasoning skills with the ability to generate solutions that effectively solve problems.
• Ability to speak clearly and persuasively.
• Strong attention to detail with strong organization and time management skills.
• Ability to work well in a team environment and a demonstrated ability to build and foster good relationships.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear. The employee

is frequently required to sit and use hands to finger, handle or feel. The employee is occasionally required to reach

above shoulders; climb or balance; and stoop, kneel, crouch or crawl. This position requires hand-eye coordination

and manual dexterity sufficient to operate equipment, a keyboard, photocopier, telephone, calculator, and other

office equipment. The employee must regularly lift and/or move up to 10 pounds and will occasionally lift and/or

move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,

peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the

essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions. The employee frequently works near moving mechanical and is exposed to fumes

or airborne particles. The employee has frequent work related travel. Personal Protective Equipment may be

required when working in designated areas. The noise level in the work environment is moderate.