Customs Brokerage Manager TCRS4717
Job Description
Job Description
HIGH LEVEL OVERVIEW
The Customs Brokerage Department Manager oversees the end-to-end clearance process for a 3PL provider, ensuring compliance with all U.S. Customs rules and regulations.
This position is hybrid for candidates in Arlington Heights, IL area.
EXPECTATIONS
- Full responsibility for all Customs Entries and ISF Filings
- Collaborate with internal and external partners to maintain an efficient clearance process
- Manage 8+ employees with full A-Z Brokerage responsibilities
- Advise on trade compliance issues
- Liaise with CBP and PGAs to resolve any clearance issues
- Maintain strong customer relations
- Create SOP and KPIs to optimize customs clearance process
- Understand CTPAT or other government supply chain security measures
- Manage department budget, including resource allocation and savings opportunities
- Guide and mentor brokerage supervisor and entry writers in collaborate manner
ESSENTIALS
- Bachelor's Degree or 10 years' experience in customs brokerage required
- LCB required
- Experience overseeing a Customs Brokerage team (min 5 yrs)
- Extensive knowledge of U.S. Customs clearance process with CBP and PGAs
- Cargowise software experience
- Experience managing department team profit, loss, and expenses
- Excellent communication and leadership skills
- Analytic mindset with good problem-solving skills
- Ability to travel 10-15% domestically
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