Infrastructure Engineer (remote hybrid) Technology Center of Excellence

Please apply only if you want an endless opportunity to grow your knowledge in all things related to leading enterprise technology and cybersecurity, building your skillset, getting hands on with emerging technologies, access to an extensive Technology Center of Excellence (CoE), employee ownership, and an excellent work-life balance. This role will allow the use of your knowledge, creativity and attention to detail to ensure optimal performance of our extensive environment(s) of physical and virtual machines for critical and sensitive projects, including storage, backup, recovery, observability, cybersecurity and more.

The individual selected to fill this Engineering role will become part of a vibrant and fast-paced organization that is highly regarded in the eyes of prospective enterprise buyers and established marquee customers alike. This position plays a critical role in the continued growth of our organization. As a Solutions Engineer, you will collaborate directly with our senior engineers, architects, consultants, sales team and Sayers staff to provide exceptional value to our clients. Your growth will depend on your ability to learn, assist, engage, contribute and provide the knowledge back to our clients, engineers and other key stake holders.

Company

Sayers is an Employee-Owned value-added solutions provider in the technology areas of Cybersecurity, IT Infrastructure, Cloud and Technology Refresh. Sayers is a very dynamic and flexible company with a unique work culture dedicated to delivering the best solutions to our clients via our distinguished engineering team. Sayers has built a reputation for providing innovative IT solutions and services with a personal touch working with enterprise technology solutions. Sayers is personally invested in client success, providing the most experienced team to develop and implement solutions to help businesses succeed today and tomorrow.

Sayers offers a comprehensive benefit package, Employee Stock Ownership Plan (ESOP), 401K match program and flexibility to work remotely on occasion. This is also a growth area for you to develop into a dedicated engineer or architect in an IT area of interest to you.

Sayers Culture

· Flexible work schedule understanding of work/personal life balance

· Relaxed culture environment all the way to the CEO with an open-door policy

· Supports and encourages your innovative ideas

· Ability to obtain and contribute support with our distinguished engineering team

· Ability to present and speak at conferences, partner events, client events and more

· Unlimited opportunity for continued education and personal growth being a top priority

o Access to knowledgeable resources

o Vast access to training resources

o Ability to take boot camps

o Paid expenses for learning material and certifications pertinent to your role

· Sayers has a significant number of strategic partners that you will get to interact with, learn, support and more

· Access to a multi-million-dollar, enterprise grade, shared Center of Excellence with our partner solutions and purpose-built testing equipment allowing you to enhance your knowledge and test technology functionality

Role Functions

· Maintaining and optimizing the functionality and performance of the environment’s critical infrastructure and systems for the Center of Excellence

o Physical and Virtual

o Compute

o Storage

o Networking

o Cloud Connectivity

o Engineering Connectivity

o Virtual Private Networks (VPN)

o Enterprise Backup

o Windows Administration

o Hardware/System Administration

o Cybersecurity

o Logging/Observability

o Change Management

· Maintain the infrastructure for the configuration centers and project workbenches

· Ability to perform technical task on various projects

o Burn-in

o Unpacking/packing/storing/inventorying hardware systems, appliances and more

o Device configuration – firmware, software, hardware, high-availability

o Installing memory, drives, and other components for custom client solutions

o Installing switches, wireless access points, firewalls, and more

o Copper and fiber optic cabling and cable management

· Vendor and Industry Certifications (potential for multiple per quarter)

· Extensive Vendor and Industry Research

· Lab Projects/Administration

· Technical writing – blogs, research, white papers, client communication, technical step-by-step instructions

· Assisting senior level engineers and architects on various client, vendor and special projects

· Assist in sales opportunities, engage with fortune 250 clients (as needed and when ready)

· Mentor/Trainer - Ability to train and support engineers on all aspects of the environment and technical solutions that our organization sells, supports and leveraging to ensure overall company and resource success

· Local engineering resource for special regional (Chicagoland) projects requiring “Remote Hands / Boots on the ground”. This could include client site visits for information gathering or product implementation

· Willingness to engage on unrelated, unplanned, and unprepared projects

· Some minimal after hours, weekends and holidays may be required

Required Foundational Skills

• Desire for knowledge and eagerness to learn
• Cybersecurity Concepts and Knowledge
• Systems Administration
  • Windows (required)
  • *nix (nice to have)
  • Containers (nice to have)
• Solid Networking Skills
• Enterprise Storage
• Backup and Recovery
• Patience with adversities and with support situations
• Presentation Skills
• Desire to learn
• Creativity
• Self-managed
• Virtualization
• Able to organize and prioritize work in multi-tasking environment
• Able to meet tight deadlines, follow up on commitments and take disciplinary action as appropriate
• Good listener with effective and concise verbal and written communication abilities
• Ability to organize thoughts and prepare documentation and presentation material
• Ability to learn new technical skills quickly in an efficient and effective manner
• Certifications are very important to us, be ready to study and take certifications frequently

Advantageous Skills

• Advanced Cybersecurity Concepts and Knowledge
• Machine Learning (ML) / Artificial Intelligence (AI)
• Cloud
• Infrastructure as Code (IaC)
• Programming
• Scripting
• Automation
• Hyper Converged Infrastructure (HCI)

Education and Qualifications

• Would desire at least five (5) years of general IT experience at a minimum
• IT experience in installation, configuration, analyzing, optimizing and troubleshooting
• Passion, knowledge, skills and abilities in information technology is a must
• Industry and major vendor certifications are expected

Location

· Chicago and surrounding suburbs – must live locally

· Daily/Weekly on-site visits to facilities in Vernon Hills, Oakbrook, Rosemont, downtown Chicago and surrounding areas – project dependent

· Remote work allowed when not needed in prior noted locations and situations

· Limited travel outside the Chicagoland area expected

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Sayers Technology, LLC is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law.