Client Order Specialist, Cortland, NY

Description

Client Order Specialist Cortland NY

Intertek a Nationally Recognized Testing Lab (NRTL) and leading provider of quality and safety solutions to many of the worlds leading brands and companies is actively seeking a Client Order Specialist to join our Electrical team in our Cortland NY office. This is a fantastic opportunity to grow a versatile career in operations supporting international trade andregulatory product testing.

Interteks Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety performance environmental and quality requirements for every market. Spanning a wide range of industries such as Medical Lighting Renewable Energy HVACR Appliances & Electronics Hazardous Locations Industrial Equipment Life Safety & Security IT & Telecom Equipment Interteks global network of laboratories employ world-class experts in their fields who deliver quality accurate testing and certification that continually exceeds our clients expectations and helps to clear a path for their products success.

We go beyond Testing Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers brands and organizations in every sector around the world. Our purpose: Bringing quality safety and sustainability to life.

What are we looking for

This Client Order Specialist position is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity as well as a keen understanding of Intertek systems including iConnect Phoenix PeopleSoft and EPF. This position is not eligible for immigration sponsorship

Salary & Benefits Information

The salary range for this position is$19 - $23 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related reasons.

In addition to competitive compensation packages Intertek employees are eligible for a variety of benefits including paid time off (PTO) paid holidays paid parental leave medical plan options dental vision life and disability insurance a 401(k) plan with company matching tuition reimbursement and more.

What youll do:

Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive.

• Validate all documentation submitted by client
• Acting as a liaison between Customer Account Manager and Operations as needed
• Process orders across all Intertek systems
• Research and assist with resolving account problems
• Manage new and existing client accounts
• Use financial tools available to determine clients credit worthiness and status
• Create Intercompany projects
• Assist with resolution of invoicing issues as necessary
• Create deposit invoices and submitting internal match payments
• Perform other work as required

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

What it takes to be successful in this role:

• Associates degree or equivalent education with 1 years data entry experience.
• Performs with a high level of attention to detail.
• Resolution oriented.
• Client focused.
• Proficiency in Microsoft software applications including Outlook Word and Excel.
• Excellent written and oral communication skills including the ability to effectively interface with both internal and external clients via telephone and email.
• Thrives in a fast-paced multi-task environment.
• Strong organizational and time management skills.
• Ability to work independently and problem solve effectively.
• Must have proactive and positive attitude.
• Must be team oriented.
• Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S.
• Applicants must reside in and be able to legally work in the United States.

Preferred Qualifications and Requirements

• Previous CRM and web-based computer program experience.

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles a pre-employment drug screen will be required. Based on local law and legislation marijuana may be included in that screening.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation or who need assistance applying please call 1- (option #5) to speak with a member of the HR Department.

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* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Required Experience:

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