Junior Business Analyst Master Data - JBAMD 25-27166

Location: Bolingbrook, IL 60440 (Hybrid)

Contract Duration: 4 Months

The Junior Business Analyst – Master Data will support the daily operations and maintenance of business systems related to merchandise and master data. This role will provide administrative and analytical support to internal business partners and act as a liaison between technical teams and business users. It will involve documenting requirements, conducting user acceptance testing (UAT), handling ticket queues, and ensuring master data integrity across retail and ecommerce operations.

• Provide system administration and user support for merchandise-related systems to ensure stability, performance, and data accuracy

• Collaborate with merchandising, ecommerce, and supply chain teams to troubleshoot system issues and recommend improvements

• Support daily ticket management related to master data and invoice issues, maintaining SLA timelines (3-day ticket resolution)

• Coordinate changes to system parameters and formats in collaboration with IT and business teams

• Assist in enforcing data governance principles and ensuring data consistency across systems

• Participate in UAT activities and assist in issue resolution across platforms including SAP and PIM

• Translate technical system details for non-technical business users and vice versa

• Analyze root causes of discrepancies and contribute to process improvement initiatives

• Maintain documentation for systems, processes, and change management activities

• 1–2 years of relevant experience in business analysis, system administration, or process improvement

• Bachelor’s degree or equivalent work experience

• Familiarity with retail, ecommerce, or omnichannel operations and related systems

• Proven ability to manage shifting priorities in a fast-paced environment

• Strong analytical and problem-solving skills with attention to detail

• Effective communication and collaboration abilities across departments

• Experience with SAP systems (S/4HANA preferred)

• Familiarity with PIM/PXM platforms and their use in merchandising workflows

• Retail industry experience with strong process orientation

• Demonstrated ability to simplify complex information for business or technical audiences