On-Call Seasonal Hotel Arista Banquet Server

CityGate Hospitality
Naperville, IL

If you strive to be The Best we want to hear from you! Apply today at Hotel Arista
Department: Banquets
Reports to: Banquet Director
Status: Hourly Exempt
Compensation Range: $9 /hour plus applicable service charge.
Age Requirements : Must be 18

Role Summary:
Banquet Servers serve all catered food and beverage items to guests during private events in a timely friendly enthusiastic and professional manner. Additionally an individual in this position ensures that the station and table set ups are complete and meet departmental standards prior to service.


Responsibilities:
  1. Completes all opening closing and running side work.
  2. Attends all pre-shift meetings.
  3. Serves guests orders promptly and according to established standards policies and procedures.
  4. Clears tables and return all equipment to their respective areas.
  5. Retrieves all reusable food items and place them on a separate queen.
  6. Ensures that all spills and breakage are attended to immediately.
  7. Informs manager or captain of any problems or complaints from guests.
  8. Checks food before service to guests to be certain that appearance temperature and portions are correct.
  9. Maintains a complete an up-to-date knowledge of all menu items daily additions and beverages offered. (ingredients and preparation).
  10. Maintains a clean and safe workspace.
  11. Follows hotel and departmental policies and procedures.
  12. Understands applicable emergency procedure and evacuation protocol.
  13. Performs related duties as assigned.
Performs related duties as assigned. *This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Minimum Qualifications:

Education
  1. High school Diploma or equivalent education.
  2. Certification in alcohol awareness program (BASSET) is preferred.

Experience
  1. Prior service experience preferably in a banquet setting.
  2. Knowledge of appropriate table settings and service ware.

Skills
  1. Excellent written and verbal skills.
  2. Neat and clean appearance.
  3. Ability to work in a team environment.
  4. Must be able to compute basic arithmetic.
  5. Must have a flexible schedule and be available to work nights weekends and holidays.
Physical Requirements
  1. Must be able to stand and exert well-paced mobility for up to 8 hours.
  2. Reach overhead and below the knees including bending twisting pulling and stooping.
  3. Must be able to bend squat and lift up to 30 lbs. on a regular and continuing basis.
Benefits Offered : The employer offers the following benefits to eligible employees in this position. Waiting periods hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
  • 401(k) Plan & Matching Program
  • Employee Assistance Program
  • Paid Leave Time (up to 40 hours/year)
  • Hotel/Restaurant Discounts
  • Pet Insurance
  • Incentive Programs
We are an equal opportunity employer and make employment decisions without regard to age race religion national origin gender disability veteran status genetic information sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify or if you believe that your employer has violated its E-Verify responsibilities please contact DHS.

Posted 2025-11-26

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