Program Supervisor of Residential

The Arc of the Quad Cities Area
Rock Island, IL

Job Description

Job Description

Do you have flexibility in your schedule and strong problem-solving skills? Do you have a passion for helping individuals with intellectual and developmental disabilities? Look No Further!

The Arc of the Quad Cities Area has an opening for TWO Residential Supervisors!

The Arc's mission is to empower people with disabilities to believe in their own unique abilities and achieve their full potential by providing quality, innovative services that focus on advocacy, inclusion, independence, employment, meaningful community life, and personal happiness.

This is a 40-hour-per-week, exempt position with an initial schedule of Monday through Friday, 8:00 a.m. - 4:30 p.m. We have two openings for Residential Supervisors, one of which will be responsible for managing a single home located in Rock Island, and the other will oversee two group homes, also situated in Rock Island. This oversight includes not only the management of daily operations but also ensuring that the homes are running smoothly and efficiently. As part of the responsibilities, the individual will be required to work at least one weekend day or night each month and one late-night shift per week.

This flexibility is essential for someone in this position, who will be on-call to meet the home's needs.

To be successful in this position, the candidate should possess strong organizational skills and a keen attention to detail. These skills are crucial for effectively supervising assigned staff, monitoring the overall appearance and condition of designated sites, and ensuring that high-quality services are consistently delivered to individuals residing in group homes. Managing multiple tasks and prioritizing responsibilities will maintain a positive and supportive environment for staff and residents.

This position requires being on call for SOC duties and responding to calls for the house outside of "normal working hours." You will need to be comfortable performing Direct Support Professional (DSP) work to fill gaps when an employee calls off, such as during training a new hire, etc. This aspect of the role requires the candidate to be readily available to address any urgent issues or emergencies that may occur. This will benefit the needs of the home, enhancing the lives of its individuals successfully.

Qualifications:

1. Proof of High School Education is required; a BA or BS in human services is preferred.

2. A Current, Valid Driver's License with auto insurance is required for this position.

3. Ability to lift at least 50 pounds—to assist in lifting and transferring individuals weighing more than 100 lbs.

4. A minimum of one year of direct service experience in human services is required, and one year of supervisory experience is preferred.

5. Direct Service Provider certification in Illinois is preferred, or it must be obtained within 120 days of employment.

Please see the attached job description for more details regarding this position.

"We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status."

Posted 2025-07-28

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