Dispatcher

Job Description

Job Description

Davis Staffing, Inc. has immediate positions for Dispatch Clerks for a security company on the southwest side of Chicago
The primary purpose of this position is to field incoming calls to the operations center from clients, officers, prospects, etc. This position is also responsible for communicating issues and needs of supervisory personnel.

Job Qualifications Include:

• Must be able to type 25 wpm

• Computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel, Access experience are required, as well as good Internet skills

• Must be able to operate office equipment such as copier and fax machines.

• Excellent written and verbal communication skills are required

• Strong customer service focus/skills are a must.
  Must be detail-oriented and able to handle multiple tasks

• Must be capable of handling challenging and stressful situations without decreasing productivity

Job Responsibilities Include:

• Must be able to proficiently use a multiple-line phone

• Provide customer assistance for incoming calls

• Type responses from incoming calls verbatim

• Must be able to read and follow special instructions displayed for some accounts

• Input account changes into the computer, as necessary

• Maintain a positive work atmosphere by interacting with the internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors, and management) in a mutually respectful manner regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, and all other protected classes.
  to any suspicious or unusual circumstances

Job Details Include:

• Evening Shift and Over night Shift

• $18 an hour with overtime as needed

• Temp to Hire opportunity

Host Employer Benefits Include:

• Holiday Pay

• Health Insurance in compliance with the Affordable Care Act

• Referral Bonus

• Sherwin Williams Credit Union

• Illinois Secure Choice Retirement Program

• Employees working in Illinois are eligible for paid leave
  

Davis Staffing is a trusted partner of the best light industrial companies, small businesses, and jobseekers in the Chicagoland and Northwest Indiana region. For more than 60 years, we have helped our candidates grow their careers in Production, Quality, Warehousing, Supply Chain, Human Resources, Administration, Finance, R&D, Sales, and Customer Service roles. Contact us today and find out how Davis can make a difference for you!

Company Description

Davis Staffing is a trusted partner of the best light industrial companies, small businesses, and jobseekers in the Chicagoland and Northwest Indiana region. For more than 60 years, we have helped our candidates grow their careers in Production, Quality, Warehousing, Supply Chain, Human Resources, Administration, Finance, R&D, Sales, and Customer Service roles. Contact us today and find out how Davis can make a difference for you!